Lookers Vauxhall Chester
4.6/5
4.6 /5
948 Verified Reviews
302 Sealand Rd, Chester, Chester, CH1 4LQ, GB
01244 394300
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
948 Verified Reviews
Very happy with our new car and the customer service we received by Greg.________________________________________

Excellent from start to finish. I doubt if the valeted team get praise but car was immaculate positive experience will defo recommend Chester vauxhall. Diane was brilliant and explained things really well.Thank you to the whole team.

5.0/5
5.0 /5
Always friendly and helpful.

4.0/5
4.0 /5
Andy was patient and understanding and my daughter recieved a generous part exchange offer

On several occasions over the years, I have received calls after my father has had either an MOT or Service to ask for feedback. We have checked with the dealership previously who have checked and assured us that my contact information is not on his account. The last time I received a call about my father's car, I informed them that they should not be calling me, as it is not my vehicle and I have nothing to do with it. I have now received another call today! I find this to possibly be a breach of GDPR. I should not have to continue to inform whoever calls, that this is not my vehicle! I have my own vehicle through the dealership, which I recently get in November last year.I feel that this is now becoming concerning, as I believe it is a third party that makes the calls on behalf of the dealership (although, I could be wrong with this). The fact that this continues to happen with nothing being done when the caller is informed of the above is worrying.

4.0/5
4.0 /5
Told by your salesman he would ring me that to arrange a test drive didn't ring that day or the next . When he did ring we had found another car .

We received excellent service today from Greg at Chester. He was so good and supportive for our daughter buying her car. He explained everything made it so easy.What a great guy. Thank you Greg best customer service Ive seen in a long time.Please pass on outer thanks

5.0/5
5.0 /5
Very helpful in finding a car for us to biew

cust booked service via Kia website and then booked it in at Vauxhall for some reason.Booked on line quoted £238 and then at the dealership charged £272.51. The cust has already raised this question however has had no response at all.

We're really impressed with the care and attention from Ash at your Chester branch. He's so knowledgeable and patience we'd come back to you for our next car. 10 out of 10, we'd recommend you to everyone.