I visited Lookers Vauxhall Ellesmere Port last week very interested in either the Mokka or corsa. I visited on the sunday without appointment and found the salesman sitting closest to the door to bw helpful. I test drove a 2020 cotsa but they were closing and so I organised a vosit for the wed when the salesman was back in to test drive a upgrade 2023 model. I came in again on the tue to test drive mokka and was helped put by dave who was great and gave me a few things to think about re pre-registered cars etc. Something id not considered beforeI came back on wed to my appointment with previous salesman. He gave me keys for upgraded corsa but when I enquired about a test drive told me I couldn't. He said the manager didnt want miles being put on cars. I didnt challenge it as I already felt uncomfortable being at the garage without my other half and didn't really know what the rules where. I asked if I could come back and could I test drive it then , bear in mind I was already at my appointment and i was told if i knew which one i wanted . They would do their checks and i could test drive it. This made no sense to me.

Very happy with our new car and the customer service we received by Greg.________________________________________

Excellent from start to finish. I doubt if the valeted team get praise but car was immaculate positive experience will defo recommend Chester vauxhall. Diane was brilliant and explained things really well.Thank you to the whole team.

Always friendly and helpful.

Andy was patient and understanding and my daughter recieved a generous part exchange offer

On several occasions over the years, I have received calls after my father has had either an MOT or Service to ask for feedback. We have checked with the dealership previously who have checked and assured us that my contact information is not on his account. The last time I received a call about my father's car, I informed them that they should not be calling me, as it is not my vehicle and I have nothing to do with it. I have now received another call today! I find this to possibly be a breach of GDPR. I should not have to continue to inform whoever calls, that this is not my vehicle! I have my own vehicle through the dealership, which I recently get in November last year.I feel that this is now becoming concerning, as I believe it is a third party that makes the calls on behalf of the dealership (although, I could be wrong with this). The fact that this continues to happen with nothing being done when the caller is informed of the above is worrying.

Told by your salesman he would ring me that to arrange a test drive didn't ring that day or the next . When he did ring we had found another car .

We received excellent service today from Greg at Chester. He was so good and supportive for our daughter buying her car. He explained everything made it so easy.What a great guy. Thank you Greg best customer service Ive seen in a long time.Please pass on outer thanks

Very helpful in finding a car for us to biew

cust booked service via Kia website and then booked it in at Vauxhall for some reason.Booked on line quoted £238 and then at the dealership charged £272.51. The cust has already raised this question however has had no response at all.