Service staff were, as always, excellent.

Haley kept in touch with to let me no what was going on with my car all the time and she was polite,helpful and informative at all times and deserves recognition for it.

I had an excellent experience when my car went in for a service. Everything was very professional. The receptionists were especially helpful and knowledgeable.

The staff were brilliant.

I always expect and receive a good experience at this dealership.

I dealt with Dave Suckley at the Ellesmere Port branch.. He's a credit to your business

1st time in 40+ years I have had a Service and my car has beenInternally cleaned bravo Vauxhall's.

Have used lookers Ellesmere Port for many years,Staff and quality of service are faultless

Dave Suckley was the member of your team that I bought my car from. I cannot stress how patient and helpful he was as i was torn between two cars. He explained everything and gave me time to digest the information. He went through all options for purchasing the car and i was able to chose the right one for me. He promised the car would look good when i picked it up and he was true to his word. I would have no hesitation in asking for Dave again and i have already recommended him and Ellesmere port Vauxhall to someone else who is looking for a car

The problem which required attention was a release strap on the back seat which simply pulled out and prevented me from returning the back seat to a vertical position after cargo handling.The technician reattached the undamaged strap, and wisely secured it with a screw, thus preventing the strap from becoming detached again from an open hook. The job required the seat to be removed, etc. The technician kindly videod the mechanism and the solution for me.I understand that the remaining straps may be similarly insecure.NOTE: In operating the strap when it detached I did nothing unusual.THUS THE PROBLEM APPEARS TO BE A DESIGN FAULT ALLOWING THE STRAP TO WORK LOOSE FROM THE OPEN HOOK, WHICH THEN RESULTED IN THE PASSENGER CAPACITY BEING REDUCED UNTIL THE PROBLEM COULD BE FIXED BY YOUR GARAGE, COSTING ME TIME AND MONEY! VERY UNSATISFACTORY - HOPE IT DOES@NT HAPPEN AGAIN!