Lookers Vauxhall Ellesmere Port
4.7/5
4.7 /5
2,103 Verified Reviews
Rossmore Road East, Ellesmere Port, Ellesmere Port, CH65 3AL, GB
0151 356 6001
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,103 Verified Reviews
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5.0/5
5.0 /5
Both the man who collected my car from home and the one who returned it were polite and friendly. I was happy with how long it took for my car to be serviced and returned to me.
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5.0/5
5.0 /5
Well done and thank you to Pauline and the girls on the Service Team.
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4.0/5
4.0 /5
Service was as good as it always is. Staff all professional as usual.
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5.0/5
5.0 /5
All the staff I spoke to were professional and friendly the showroom has a welcoming atmosphere. Very Good customer service 👍 Thank you
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5.0/5
5.0 /5
Hi Question 5 N/A you all ready service my car every year if you had not done a very good job on car i would have gone some where else THANK YOU FOR A VERY GOOD SERVICEMr Colin Jamieson *************************
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5.0/5
5.0 /5
Martyn Williams was excellent from start to finish. He sorted my husbands car out a few months ago and now mine. He is very organised and communication is excellent.
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5.0/5
5.0 /5
Particularly wish to thank the salesman who was extremely courteous and helpfulPerhaps your IT methodology needs a review.
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5.0/5
5.0 /5
Rachel Sword was great really helpful
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5.0/5
5.0 /5
The problem with my car originated on 29th March and a new steering column was fitted on the 7th April. The same problem occurred on 14th April! Unfortunately due to the Easter Bank Holiday the car could not be assessed until !9th April, when the same problem was diagnosed on the New steering column! No replacement was available and due to problems with a change to stock numbers and delays in getting parts from Europe meant that the new part did not arrive in the U.K.30th April, just in time for another Bank Holiday! The car was booked in for 7th June and the work was carried out and the car returned to me on 8th. While the I was assured that the problem did not stop me driving the car, the noise generatedwas unpleasant and scary, it therefore made me dislike driving and have missed many trips out since this began .Since April, Damien the Service Manager has kept me updated with progress although I always had to make the first call to ask what progress had been made. Hopefully everything is now sorted and I can enjoy driving once more.
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5.0/5
5.0 /5
the whole experience was very good with friendly helpful staff throughout with the vehicle being collected and returned at the times stated.