Lookers Vauxhall Ellesmere Port
4.7/5
4.7 /5
2,112 Verified Reviews
Rossmore Road East, Ellesmere Port, Ellesmere Port, CH65 3AL, GB
0151 356 6001
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,112 Verified Reviews
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5.0/5
5.0 /5
The car on pick up was not fully cleaned. When I saw the car when I went to purchase it, there was a bit of onion skin in the back door. I left it there, rather than removing it, to see if the car would be properly cleaned, when I went to pick up the car it was still there.No car mats were provided with the car front or rear either.
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5.0/5
5.0 /5
During initial phone call would have been helpful if up to date information was given re options for getting the car to and from dealership.
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5.0/5
5.0 /5
Apart from an excellent service there was also a very good car clean.
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5.0/5
5.0 /5
Keith wardle gave us a great experience when on site and also went out of his way to ensure that we were happy after our new car was purchased.
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5.0/5
5.0 /5
The communication by text, email and most importantly by telephone was outstanding. Particularly impressive was the customer support representative who telephoned me on a number of occasions who was pleasant, informative, personable and professional. Outstanding customer service. Thank you.
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4.0/5
4.0 /5
I bought one car and everything went well no issues, great service from Daniel at Ellesmere Port. He also sorted out what happened below which was nothing to do with him.I wanted to buy another car on the same day having reserved the car the night before and paying the £99 fee. I was then informed that this car had been sold two days prior ! This money has been refunded to me so no problem there. But overall rather disappointing on this front. I would not make an issue of this but you asked for my feedback so here it is.
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5.0/5
5.0 /5
My visit was a recall, everything very efficient.
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5.0/5
5.0 /5
Always excellent and friendly service.
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4.0/5
4.0 /5
My car was booked in due to a recall which I was told took about 45 mins. so I said I would wait. On arrival, I was told it would take an hour and a half.I was not told to bring the spare key for re-programming, meaning I have to return with the spare key and also leaving me with a spare that wouldn't work if necessary for a few days.
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5.0/5
5.0 /5
Brilliant service, even when I got COVID you delivered(literally). Also car was a great deal and happy with the trade in.