Keith was easy and straightforward to deal with, no pressure, but eager to to a deal which was brilliant. We could have gone somewhere else and got the car quicker, but Keith made the business so easy we had to go with him. A credit to you..

Five star rating to Dave we purchased the crossland he was very helpful and knowledgeable in helping us find the car we wanted will definitely recommend to friends many thanks Darren sandy

I was really disappointed. My new car that I collected 21/11 was due to come with £500 electric credit. It took weeks of my time with emails for finally agreeing to refund the £500 back to my account which was only received 3/2. Why did this happen? I can’t be the only customer impacted. I have been a loyal customer my 4th Vauxhall from lookers. I did ask for my complaint to be logged but was never provided with a reference. Whilst I have been refunded the £500 I haven’t been compensated for my stress or inconvenience! This was supposed to be a joyful experience.

Everybody I encountered was helpful and polite

Excellent, friendly and professional experience, everything explained and easy to understand, thank you to Dave for looking after us so well.

Pruchased a vehicle on the 01.11, 20.01 the cust has a problem with the seat belts and there was no one in the car. The radio was playing but nothing on the screen, turned the car off and then back on and the screen was fine but the lights for the seat belts keep coming on.

extremely well service was excellentmag 0151 677 3604 Mobile 07715419770

Excellent service 5 stars ⭐

Thank you to Rachel Sword at Lookers Ellesmere Port for her support, advice and knowledge when buying my new carThis is the second time Rachel has helped me and her friendly nature is always really helpfulI would recommend her to anyone wanting a first class service with Lookers. Thank you

Today I asked an independent garage to check if my exhaust was repairable. It was quite obvious due to the rear exhaust pipe being almost entirely detached from the rear most silencer. I contacted lookers Vauxhall who said they would need to charge me £170 to tell me that the exhaust needs to be changed. This of course i already knew. This charge is highly unreasonable given I already know the issue. I have been a lifelong customer at lookers for 30yrs and just wanted a round abt quote to make the repair. I therefore refused the £170 offer of telling me what I already know and was dismissed unceremoniously with little regard. I have until now had such reasonable and fair treatment at lookers with all the sales and service staff over 30yrs but this indifference to my situation tastes rather sour. I sincerely hope someone sees sense and will accommodate what to me sounds like such a no trainer. £170 for diagnostics that are on now way required is opportunistic robery especially in my case where I have seen a almost full circumference failed weld on the rear most silencer. After having such a poor response from the guy in question I don't particularly wish to deal with him again. I have developed a rapport over the years with the female service staff. Eyvonne being the main one. We were both young when we began our journey.