Excellent service from the desk, which took my call on Saturday and the follow-up call from the person in the Liverpool office who looks after vans. I visited the Liverpool branch on Sunday, and the seller who greeted me was unhelpful, given that I was asking about MPVs, which were not his responsibility, and completely uninterested.
Verified User
•
Feb 4, 2025
5.0/5
5.0/5
Staff that i had spoken to were lovely and ever so helpful, especially Jason. However, I have not heard anything from anyone regarding my finance application since I done the open banking.
Verified User
•
Jan 21, 2025
5.0/5
5.0/5
Excellent experience. John Williams was so knowledgeable as to the car and mobility process.We felt no pressure and John was very caring with my mum so she understood the process.All staff were uplifting and this was felt in the atmosphere of the showroom as warm and professional.
Verified User
•
Jan 7, 2025
5.0/5
5.0/5
Customer service was fast, considerate and non pressuring
Verified User
•
Dec 23, 2024
5.0/5
5.0/5
Had a guy named Chris Barker help us choose our new car.There was no pressure from him and he was such a pleasant and very helpful man and manners not many salesmen have these daysIt made our choosing so easy and pleasurableThank you Chris
Verified User
•
Nov 26, 2024
5.0/5
5.0/5
i was made to feel very welcome and the wonderful people there went above and beyond for me as i am 95 it meant a lot
Verified User
•
Nov 4, 2024
5.0/5
5.0/5
Great, booked a test drive and a slot was available same day.The car was as described in advert, had been prepared for my visit and Chris the salesman was very knowledgeable on the model.I was informed about the Mokka range and offered a great p ex value for my car.
Verified User
•
Oct 14, 2024
5.0/5
5.0/5
Seen timely I liked car but none available everyone helpful
Verified User
•
Sep 5, 2024
5.0/5
5.0/5
Friendly greeting, car ready on time. Ample time given to explain documentation. Excellent demonstration of controls prior to departure.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent service from the desk, which took my call on Saturday and the follow-up call from the person in the Liverpool office who looks after vans. I visited the Liverpool branch on Sunday, and the seller who greeted me was unhelpful, given that I was asking about MPVs, which were not his responsibility, and completely uninterested.
Verified User
•
Feb 4, 2025
5.0/5
5.0/5
Staff that i had spoken to were lovely and ever so helpful, especially Jason. However, I have not heard anything from anyone regarding my finance application since I done the open banking.
Verified User
•
Jan 21, 2025
5.0/5
5.0/5
Excellent experience. John Williams was so knowledgeable as to the car and mobility process.We felt no pressure and John was very caring with my mum so she understood the process.All staff were uplifting and this was felt in the atmosphere of the showroom as warm and professional.
Verified User
•
Jan 7, 2025
5.0/5
5.0/5
Customer service was fast, considerate and non pressuring
Verified User
•
Dec 23, 2024
5.0/5
5.0/5
Had a guy named Chris Barker help us choose our new car.There was no pressure from him and he was such a pleasant and very helpful man and manners not many salesmen have these daysIt made our choosing so easy and pleasurableThank you Chris
Verified User
•
Nov 26, 2024
5.0/5
5.0/5
i was made to feel very welcome and the wonderful people there went above and beyond for me as i am 95 it meant a lot
Verified User
•
Nov 4, 2024
5.0/5
5.0/5
Great, booked a test drive and a slot was available same day.The car was as described in advert, had been prepared for my visit and Chris the salesman was very knowledgeable on the model.I was informed about the Mokka range and offered a great p ex value for my car.
Verified User
•
Oct 14, 2024
5.0/5
5.0/5
Seen timely I liked car but none available everyone helpful
Verified User
•
Sep 5, 2024
5.0/5
5.0/5
Friendly greeting, car ready on time. Ample time given to explain documentation. Excellent demonstration of controls prior to departure.