System did not correlate the fact that I had been sent a service due reminder with the online check in. In fact I can't recall if the on-line book in asked if it was for a scheduled service or not.Staff were prompt and polite with service, even on occasions when mistakes were recognised and rectified.
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
Happy with the customer service received
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
I tried to book online but it wouldn’t let me don’t if it’s because I am a motability customerEverything was as you expect
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
App clear and conciseWork started on time and car returned in excellent condion
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
No phone call to book in, takes no time at all. You get confirmation email of your booking and a reminder nearer the time.Excellent service by all.
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
The sales executive, Jason boardman was very helpful & answered all my questions
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
Not used to using on line services.Really helpful staff , efficient and timely repairs on my car.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
System did not correlate the fact that I had been sent a service due reminder with the online check in. In fact I can't recall if the on-line book in asked if it was for a scheduled service or not.Staff were prompt and polite with service, even on occasions when mistakes were recognised and rectified.
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
Happy with the customer service received
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
I tried to book online but it wouldn’t let me don’t if it’s because I am a motability customerEverything was as you expect
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
App clear and conciseWork started on time and car returned in excellent condion
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
No phone call to book in, takes no time at all. You get confirmation email of your booking and a reminder nearer the time.Excellent service by all.
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
The sales executive, Jason boardman was very helpful & answered all my questions
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
Not used to using on line services.Really helpful staff , efficient and timely repairs on my car.