Customer service was excellent but had to wait weeks for appointment as there was shortage of courtesy cars, as it turned out I didn’t need courtesy car so could have had the problem sorted weeks sooner.
Verified User
•
Mar 21, 2023
4.0/5
4.0/5
I was surprised that I wasn't offered the option of a service plan. I did mean to ask for my options, but it slipped my mind as I had a really busy schedule ahead
Verified User
•
Mar 20, 2023
5.0/5
5.0/5
Staff at Lookers are dedicated and always extremely helpful 10 out of 10 for service, attitude and attentiveness each visit.
Verified User
•
Mar 17, 2023
5.0/5
5.0/5
I ordered my new Motability car March 2022 was advised there could be a delay due to problems with Microchips. I received my car on 15 03 2023 and I’m delighted with it. I was contacted on many occasions. Fabulous communication from Francis Clews.
Verified User
•
Mar 17, 2023
5.0/5
5.0/5
N/a
Verified User
•
Mar 16, 2023
5.0/5
5.0/5
The sales person that dealt with me was very personal about his job and I was very relaxed with him at all times if all your staff where like the person that looked after me it will de a good place to bay a car thank you
Verified User
•
Mar 14, 2023
5.0/5
5.0/5
When I booked in my car for service I said my car aircon would probably need re-gassing and to check and refill as necessary, but on day of service you were unable too ??? Now require revisit, otherwise 1st class service.
Verified User
•
Mar 14, 2023
5.0/5
5.0/5
Lola and staff at service desk very helpful and friendly, everything explained to me in detail. It was to see John Farrell who was my sales agent.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Customer service was excellent but had to wait weeks for appointment as there was shortage of courtesy cars, as it turned out I didn’t need courtesy car so could have had the problem sorted weeks sooner.
Verified User
•
Mar 21, 2023
4.0/5
4.0/5
I was surprised that I wasn't offered the option of a service plan. I did mean to ask for my options, but it slipped my mind as I had a really busy schedule ahead
Verified User
•
Mar 20, 2023
5.0/5
5.0/5
Staff at Lookers are dedicated and always extremely helpful 10 out of 10 for service, attitude and attentiveness each visit.
Verified User
•
Mar 17, 2023
5.0/5
5.0/5
I ordered my new Motability car March 2022 was advised there could be a delay due to problems with Microchips. I received my car on 15 03 2023 and I’m delighted with it. I was contacted on many occasions. Fabulous communication from Francis Clews.
Verified User
•
Mar 17, 2023
5.0/5
5.0/5
N/a
Verified User
•
Mar 16, 2023
5.0/5
5.0/5
The sales person that dealt with me was very personal about his job and I was very relaxed with him at all times if all your staff where like the person that looked after me it will de a good place to bay a car thank you
Verified User
•
Mar 14, 2023
5.0/5
5.0/5
When I booked in my car for service I said my car aircon would probably need re-gassing and to check and refill as necessary, but on day of service you were unable too ??? Now require revisit, otherwise 1st class service.
Verified User
•
Mar 14, 2023
5.0/5
5.0/5
Lola and staff at service desk very helpful and friendly, everything explained to me in detail. It was to see John Farrell who was my sales agent.