Felt like we weren’t offered many options even though we went in looking for a certain car it would have been good to be provided options. Also waiting time would have been 3 months which I believe to be excessive waiting for a new car. It wouldn’t have felt new and the newer reg would have not long before it would have come out again. Disappointed really as had Vauxhall cars for many years now and sadly have had to go with alternative make.

Online booking just doesn't work, everytime I use it and getca confirmation email I receive a telephone call saying its not available

I have recently bought a car through your sales advisor John Farrell and he was so helpful. This was my first time buying a car on my own (it’s only my second car) and I can’t thank him enough for being so patient and understanding with me. Thank you so much John!

Am happy with the overall buying experience and would like to trust the company moving forward.

The national customer service and relation department is lacking massively. They passed me from one department to another. People call you with a Liverpool number showing and they are actually in the North East. They say they will send emails, still waiting for that!! The ratings I have given are for the customer service team in Liverpool, first and foremost Cheryl. Absolutely looked after me from start to finish. Well done to the team there.

I am looking for a car via the motability scheme and Chris the person we spoke to was very honest and helpful about the wait of all cars

I'm very happy with the service I've had from John, he's very professional, polite and helpful he answered all I wanted to know. It was my pleasure doing business with him and also Joe the manager.

Superb assistance from Joe Williams

Overall excellent experience. Helpful sales man

Not at the moment