Excellent service from Nick. Very friendly and approachable. The test drive was arranged easily and the car was ready when we arrived.

Always bought cars from Lookers Vauxhall in the past but beaten on price by competitors.

Gentleman we dealt with in store was great at the time, stated the offer he had shown us was available until July, 6 days later got in contact to order and offer no longer available

Very helpful staff.

Simon and Jordan were extremely helpful in my enquiry and purchase of my chosen vehicle.

They never got back to me to arrange anything.

Not helpful

Dear Sir/Madam,On 7 October 2025, the Financial Conduct Authority announced its proposals for a mass redress scheme on unfair motor finance.This has made me aware that, if a motor finance arrangement had certain features, a failure to properly disclose them to the borrower is likely to have been unfair.I would like to ask if any/all of my finance agreements with you, references 6068927, 34458705, had any form of commission arrangement between you and the broker / car dealer or any other entity involved in the transaction that included any of the following:- A discretionary commission arrangement- A high commission (where the commission is equal to or greater than 35% of the total cost of credit and 10% of the loan)- A contractual tie between you and the broker that provided you with exclusivity or a right of first refusal.If you used any of the arrangements listed above in connection with my agreements, I request you inform me within 8 weeks as set out by FCA guidelines, and consider this letter a formal complaint.If they were present, I don’t believe I was adequately informed of them. This is likely to have been unfair and could have prevented me from negotiating or seeking a better deal.Please confirm receipt of my letter and whether you are treating this as a complaint.Details that may help you find my policies:Name:Kimberley SutcliffeDate of birth:19/Dec/1991Current address:10 kirkstone avenueWarringtonWa2 9nrWA2 9NRMobile phone:07805697167Finance agreement policy numbers:606892734458705Vehicle number plate(s):NG69 FLJDP66 PZKYours sincerely,Kimberley Sutcliffe

Yes very nice , smart looking car , drives well we are still getting used to things to be honest . I did try to reply to John’s message (text) but failed to send every time . Thank you see you in a few years , may give electric ago 👀RegardsColin & JulieSent from my iPhone

HiI am currently I am very unhappy with the car I purchased on 23rd March and the customer service I have had from you since has been non existent.I have called the showroom several times and either can't get through or some one takes a message for Taylor Caton-Hand and he hasn't called me back.I believe there is a serious issue with the car and I feel unsafe driving it.When driving the car emits a musty smell and the front windscreen and side windows fog up make it dangerous to drive as it take a longer than usual time to clear.When I test drove the vehicle non of these issues were apparent.I think something has happened during the valeting of the vehicle as the issue only arose when I first drove the vehicle home.The car is under warranty and I would like one of your mechanics to look into immediately.I will be bringing the car in on Monday morning to be looked at.Debbie Hooper