Tina who looked after me was incredibly pleasant and helpful
Verified User
•
Mar 29, 2023
5.0/5
5.0/5
Everything was professionally done by Shabaz in the used car sales team.
Verified User
•
Mar 29, 2023
4.0/5
4.0/5
I was really disappointed having to pay £70.00 on a recall problems. I was going on holiday when the problem started emissions on the dashboard saying I had only 750 miles to breakdown. I had to hire a car at a cost of £300 for the week. Can the £70.00 be returned to me has a good will gesture ? .
Verified User
•
Mar 28, 2023
5.0/5
5.0/5
Friendly and knowledgable staff
Verified User
•
Mar 27, 2023
4.0/5
4.0/5
Having booked the appointment weeks in advance I was disappointed to find out the mention of insurance cover on the morning before the appointment. Then on the evening before, I was told that there would be no courtesy at available. After several phone calls one was made available but was manual not automatic as I have been driving for 7 years. I chose to stay and wait and lose earnings. None of this ideal but service on the day was good.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Could not fault the young ladies service
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
I have been a Vauxhall customer for over 34 years. There is a fantastic team at Lookers Star City, namely,Lisa, who “took care of me “ Ian the mechanic whose video of the work required was very good. Special thanks to Karl who took me home when I dropped off the car, and who returned it when job completed. Excellent customer care and service.Thank you to all.
Verified User
•
Mar 22, 2023
5.0/5
5.0/5
I am very grateful for the customer service received from Matt. Fast, efficient, good communication. I would highly recommend
Verified User
•
Mar 21, 2023
5.0/5
5.0/5
Nothing but thank you and great customer service etc
Verified User
•
Mar 21, 2023
4.0/5
4.0/5
The person we dealt with was Salman.We were very impressed with him.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Tina who looked after me was incredibly pleasant and helpful
Verified User
•
Mar 29, 2023
5.0/5
5.0/5
Everything was professionally done by Shabaz in the used car sales team.
Verified User
•
Mar 29, 2023
4.0/5
4.0/5
I was really disappointed having to pay £70.00 on a recall problems. I was going on holiday when the problem started emissions on the dashboard saying I had only 750 miles to breakdown. I had to hire a car at a cost of £300 for the week. Can the £70.00 be returned to me has a good will gesture ? .
Verified User
•
Mar 28, 2023
5.0/5
5.0/5
Friendly and knowledgable staff
Verified User
•
Mar 27, 2023
4.0/5
4.0/5
Having booked the appointment weeks in advance I was disappointed to find out the mention of insurance cover on the morning before the appointment. Then on the evening before, I was told that there would be no courtesy at available. After several phone calls one was made available but was manual not automatic as I have been driving for 7 years. I chose to stay and wait and lose earnings. None of this ideal but service on the day was good.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Could not fault the young ladies service
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
I have been a Vauxhall customer for over 34 years. There is a fantastic team at Lookers Star City, namely,Lisa, who “took care of me “ Ian the mechanic whose video of the work required was very good. Special thanks to Karl who took me home when I dropped off the car, and who returned it when job completed. Excellent customer care and service.Thank you to all.
Verified User
•
Mar 22, 2023
5.0/5
5.0/5
I am very grateful for the customer service received from Matt. Fast, efficient, good communication. I would highly recommend
Verified User
•
Mar 21, 2023
5.0/5
5.0/5
Nothing but thank you and great customer service etc
Verified User
•
Mar 21, 2023
4.0/5
4.0/5
The person we dealt with was Salman.We were very impressed with him.