Lookers Vauxhall Star City Service Centre
4.6/5
4.6 /5
1,050 Verified Reviews
Heartlands Pkwy, Nechells, Birmingham, Birmingham, B7 5AH, GB
0121 325 7545
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,050 Verified Reviews
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4.0/5
4.0 /5
Only bad part of the experience was receiving a car with barely legal tyres , had to change all 4 straight away which is the last thing I would expect to do after buying a car from lookers
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5.0/5
5.0 /5
I bought a car from Lookers back in August, the car a Peugeot 208, was fine but was using a lot of oil which was noticed after about 3 months. Took it to an RAC approved garage and they said it had an internal leak but could not ascertain exactly where from.I phoned Star City about this issue and the response I received from them was exceptional. They said they would come and pick up the car from the south coast and do the appropriate diagnostics, but in the meantime if there was another car that interested us, then we could swap the car. We found another car, a Citroën C3, and Lookers delivered the car to us at no extra charge.Although there was huge inconveniences around not having a car for a period of time, during the train strikes, the customer service was fantastic and filled me with confidence about this company. I will use Lookers again if I need to get another car based purely on the after sales experience that I have hadThanks very much to Gareth, Alex, Martin and Nisar at the Star City branch
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4.0/5
4.0 /5
Thankyou it's a lovely car. The salesman explained all my options and wasn't pushy. I had a test drive and loved the car.
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5.0/5
5.0 /5
To be honest your staff were amazing would recommend to anyone who looking to buy a car
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4.0/5
4.0 /5
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5.0/5
5.0 /5
The sales representative that I delt with was Martin vassel, he was very helpful and friendly and professional. I was very happy with the excellent service.
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5.0/5
5.0 /5
Shabaz was amazing throughout the whole process and his customer service was impeccable. Alex was also fabulous and thank you both for making the whole car buying experience easy.
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5.0/5
5.0 /5
Sandra Humphries was amazing from start to finishMany thanks !
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5.0/5
5.0 /5
I had originally came in to speak to martin in used cars. This was as a staff sale as i work at Lookers Mercedes-Benz. The assistance in which i was given when looking for the car was superb, telling me all of the features of the car etc. This made it really easy for me when it came to choosing the car what i wanted. I would recommend anyone to come here as the staff are friendly and super helpful, i will be sending more people to this dealership in the future!
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4.0/5
4.0 /5
Just waiting on car to be coated as you had burst water Main the week I picked car up