Lookers Volkswagen - Walton on Thames
4.8/5
4.8 /5
845 Verified Reviews
Esher Rd, Hersham, Walton-on-Thames, KT12 4JY, GB
01932 257500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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845 Verified Reviews
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5.0/5
5.0 /5
Went well. Bye the way, I didn't use the customer waiting area, but this survey does not allow me to enter N/A. Looked after very well.
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5.0/5
5.0 /5
Worked well. My feedback: the online booking was a bit confusing. The initial email didn’t seem to specify Lookers Walton as a service location option. It seems there is a national VW process and then a local one. Also once booked I got a confirmation email from Lookets Northeast. I phoned to confirm I hadn’t booked it into a dealer in Newcastle. Second comment - I added info about a sticking handbrake online but I am not sure anyone picked that up. No one mentioned it. Seemless simple process. Everything done efficiently. Liked the video inspection thing
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5.0/5
5.0 /5
Receptive and informative staff who made the process simple and quick
Verified User
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Mar 22, 2024
5.0/5
5.0 /5
Pretty straight forward avoid providing info at check in Efficient and even better with 20% off promotion 👍
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5.0/5
5.0 /5
Absolutely perfect.
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5.0/5
5.0 /5
First class service and prompt attention.
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5.0/5
5.0 /5
Quick, efficient and friendly service
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5.0/5
5.0 /5
Good communication and friendly service
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5.0/5
5.0 /5
everything was great great service and good facilities available to work from while waiting
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5.0/5
5.0 /5
Very easy to use Friendly, efficient and professional staff. Clear explanations.