Lookers Volkswagen - Walton on Thames
4.8/5
4.8 /5
845 Verified Reviews
Esher Rd, Hersham, Walton-on-Thames, KT12 4JY, GB
01932 257500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
845 Verified Reviews
5.0/5
5.0 /5
Na

5.0/5
5.0 /5
Jason Webb the Sales Executive that I dealt with was brilliant from start to finish. Was very knowledgeable on the car, very helpful on explaining the car etc.

5.0/5
5.0 /5
Excellent customer services from all the team at this branch. I usually prefer to wait for my vehicle while it’s being serviced or repaired and usually take my work with me. Cliff has offered me the use of an empty office next time for a bit more comfort and privacy for the next visit. Cannot fault them at all and they will have my continued business for the future.

5.0/5
5.0 /5
This is the second car that I have purchased from lookers if the new car is as good and reliable as the golf I part exchanged I will be very pleased.

5.0/5
5.0 /5
Jonah Westbrook - fabulous customer service and an asset to your company.

4.0/5
4.0 /5
Question ? Is the windscreen washer something you would not inspect or test unless it has this done as part of a normal service as a rule ? The reason I am asking is that my wife discovered it soon after the previous Service for MOT and 4 new tyres was carried out on 5th January 2023. Surely this should have at least been inspected as part of the MOT inspection ? I am not complaining about your workmanship which is always excellent, but sometimes attention to detail is required !! Perhaps the timing of this minor incident is co-incidental ?

5.0/5
5.0 /5
Dealing with Steve is a pleasure as always, a huge help in getting the car in and looked at and excellent communication on progress

5.0/5
5.0 /5
Great service from initial request for test drive of a vehicle at the Walton on Thames Branch. The vehicle I was interested in was actually at Lookers dealership in Northallerton so I wanted to be sure I liked the car generally before committing. Walton-on-Thames branch arranged for the transfer of vehicle and managed the sale, but would also like to thank the sales person at the Northallerton branch (Lee?) for his help from my initial enquiry about the vehicle I purchased. Unfortunately still having teething problems with SatNav / WeConnect app so hoping they can be resolved easily to my satisfaction - booked in with service team on 28/3/23.

5.0/5
5.0 /5
Excellent service from Lewis, really friendly and helpful great communication, went through everything on the car when I collected it. Really happy with everything a big thank uou

5.0/5
5.0 /5
All went smoothly. The member of staff was very helpful and had my car ready for me at the agreed time.