Wonderful service. Thank you

The only issue I had, was I forgot to put the service schedule book in the car, and when I turned up to get it stamped, the previous year's mileage was put in - however, overall, a good service, thank you.

Was mostly positive and professional except for the delays which occurred, and I still haven’t been sent the service history and documents. The sales team were friendly and honest so it isn’t their fault, it seems Lookers is leaving their staff short.

Jason Webb went above and beyond in sorting out a few issues I had with the car. I mentioned that there was a cracked windscreen and some cracking in the rear tyres which he got replaced. Later there was a fuel leak from the tank and again he got this sorted.

Easy to use. The only issue is that it always needs me to input my mileage, which I can never remember so have to go and check. Everything was fine except that I had to take the car back in a second time as the brake pads weren't available on the original booking day.

Like it Good service

Excellent service. Especially helpful Richard downstairs who was so helpful after my fraught journey.

I usually have a great experience at Lookers Battersea, the staff are always super friendly and were very helpful in speaking with the Extended Warranty team to organise payment of repairs needed. Reason why i left one star off was I was surprised to receive my car back so dirty. Brown marks/dust on the roof, windows, doors etc. Usually the crew there give the car a clean so I was shocked that it wasn't even given a wipe. It was very busy there so maybe a oversight but hopefully in future, this won't happen again.

Waqar was very helpful throughout the process.

It was seamless