Three star rating on the 4th question relates to the fact that I did not receive notification that my vehicle was ready for collection.I also did not get any info on the recall (check battery seals - car is a plug in hybrid)

There was a mismatch between the video which seemed to suggest my car was in urgent need of repair and the sensible service team who said it was all fine for a least another year - and so saved me money! I'll listen far more to the service team in future

Was dealt with by Leandro Gomes at Battersea. Very helpful & informative. Took my details and contacted me after we left to advise of another vehicle he had managed to find. Unfortunately we had already found a VW Golf and paid a deposit but felt that Leandro had gone the extra mile, not only with his customer service on the day, but also in terms of trying to find us a car after we had left. Great service from Leandro

Did not by because of reviews on Internet

Richard, the man on the ground floor who was doing meet and greet was charming and a pleasure to deal with.

Everyone is and was so professional in handling my purchase and sevice of my vehicle.Well done to VWBattersea for all of there help and service.

Excellent service and delivery.

I am highly satisfied with the way I was treated . I can not ask for more .

Leandro looked after us very well, he was very polite, professional, helpful, knowledgeable and do all that he could to help us and answer our questions. Having been to a few dealerships of different car manufacturers I can say that Leandro was one of the best sales representative and it was a pleasure to deal with him. Do all you can to look after this guy.

Service department is excellent