So amazing and helpful especially from Peter in the service department. My overall experience was very good and can’t fault volkswagen battersea.

During the day, I was given an amber warning to change the cam belt at a cost of £778. I queried this as the car is 8 years old and the belt shd be changed after 5 years. The agent rechecked, and found that the job had indeed been done after 5 years, "on a different system". I had planned to check my own service records before giving the go-ahead to such an expensive job, but not every customer will have those. So it is a little concerning that your records are not reliable on such an expensive and important matter.

All the team were excellent - I dealt most with Peter in servicing who was very helpful and professional.

Rizwan Narwaz looked after me extremely well and was always most helpful and polite. So far I am extremely happy with my car.

Bought my car in for a repair and asked for the windscreen wipers to be replaced. The Mechanic forgot and I had to bring it back the next day. But staff were very nice about it and I enjoyed the coffee while I waited.

Luke Williams was my point of contact at VW Battersea and he was excellent - he was extremely competitive on pricing and was very responsive to my requests throughout the process. The after sales follow up has also be appreciated.

All good

The meet with the sales team was fruitfull & allowed me to pass full costings to my management team. The meeting was a chance to discuss the range of electric vehicles & I hope to use the dealership in the future for the needs we have going forward.

Your Personnel, very Courteous and functionally effective to the point.

Great, but I am still waiting for my car mats to be delivered to me. It's been two weeks since I collected the car.