I thought Maz was very nice and helpful and not pushy by any means.He seemed very understanding of the stress/worry of buying a new car and finding out how everything works. I liked the full tank of petrol too.

Great service from start to finish. Good level of communication and car ready to go when agreed. Needed a car quick and VW Battersea ensured that happened. Thank you Leandro and Costas.

Leandro was the employer who communicated with me throughout my process of purchasing a vehicle. He was unbelievably thorough and went into every detail possible. Every question i asked i had a response within minutes. He was absolutely excellent and i will be purchasing from himself again in the near future. Keep up the work Leandro

Ver efficient and friendly staff.

I did wait for quite a while before I was told I needed to come back, as they did not realise my car needed an oil service, despite me explaining this in an email when getting booked in.However despite this miscommunication, the service was great! Very friendly staff, and my car was actually cleaned aswell which is always a bonus! It was a great experience overall.

Amazing and friendly service. The customer relations officer kept me in the know the whole time and endeavoured to get everything done on the Saturday even when I had to take it away to get a new tire. Kudos to her for her friendly customer service.

Luke Williams did a great job at explaining our options and found a suitable vehicle with the specs we were looking for. Unfortunately we decided on another brand of vehicle, we thought the finishing touches were better. The consultation process was the best we received having visited both Mercedes and Audi dealerships.

It will be good to have the video.It will be good to receive a reminder on my booked service 1-2 day before the booked day.I do not get any reminder to book my services. Please also send reminder 1-2 months in advance so that I can plan in advance.

Everyone involved was very helpful, often going above and beyond what was expected to help get us the car we needed.Specific thanks to Chris and Lee for helping us and making the process as smooth as possible, and also Simon for making us feel welcome.

The only issue was the 'uncertainty' as to how long it will be delayed for delivery. My vehicle arrived 3 months after the anticipated delivery date, but even this information was not available until a week before the delivery. I fully sympathise with the dealer with ongoing Brexit and COVID issues causing problems, but as a customer, we also get into unnecessary difficulty when the delivery date is at least predicted to the nearest month.