The service provided by Zaheer was excellent so no issue there. The only problem I encountered was when phoning up to talk to someone if I was transferred to another person and they were not available the phone call would basically be cut off after a number of rings which was frustrating. It would be helpful to have a system where the call returns to the original person who answered the call in order to either deal with the query or take a message.
Verified User
•
Dec 4, 2024
5.0/5
5.0/5
Very professional
Verified User
•
Oct 29, 2024
5.0/5
5.0/5
Usual high standard of service that I have been receiving since I started buying new and used cars from VW Blackburn over the past 6 years.
Verified User
•
Oct 15, 2024
5.0/5
5.0/5
The lady I dealt with was patient and very nice towards me as she was very helpful.
Verified User
•
Sep 5, 2024
5.0/5
5.0/5
Great service, communication and really easy process.
Verified User
•
Sep 4, 2024
5.0/5
5.0/5
Great customer service!
Verified User
•
Sep 3, 2024
5.0/5
5.0/5
Helpful & on schedule.
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Great communication from the start to the handover Jordan was professional in all our dealings
Verified User
•
Aug 30, 2024
5.0/5
5.0/5
Very helpful arranged time to sort out issues
Verified User
•
Aug 29, 2024
4.0/5
4.0/5
Very easy to use and able to choose a time convenient to me well in advance Positive experience. Polite and friendly staff
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The service provided by Zaheer was excellent so no issue there. The only problem I encountered was when phoning up to talk to someone if I was transferred to another person and they were not available the phone call would basically be cut off after a number of rings which was frustrating. It would be helpful to have a system where the call returns to the original person who answered the call in order to either deal with the query or take a message.
Verified User
•
Dec 4, 2024
5.0/5
5.0/5
Very professional
Verified User
•
Oct 29, 2024
5.0/5
5.0/5
Usual high standard of service that I have been receiving since I started buying new and used cars from VW Blackburn over the past 6 years.
Verified User
•
Oct 15, 2024
5.0/5
5.0/5
The lady I dealt with was patient and very nice towards me as she was very helpful.
Verified User
•
Sep 5, 2024
5.0/5
5.0/5
Great service, communication and really easy process.
Verified User
•
Sep 4, 2024
5.0/5
5.0/5
Great customer service!
Verified User
•
Sep 3, 2024
5.0/5
5.0/5
Helpful & on schedule.
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Great communication from the start to the handover Jordan was professional in all our dealings
Verified User
•
Aug 30, 2024
5.0/5
5.0/5
Very helpful arranged time to sort out issues
Verified User
•
Aug 29, 2024
4.0/5
4.0/5
Very easy to use and able to choose a time convenient to me well in advance Positive experience. Polite and friendly staff