Ease of use easy to get the times I wanted etc Ease of use great staff

Straight forward , no hassle or stress . CSilla gave an overview of the cars spec and answered any questions I had. CSilla was a pleasure to deal with from start to finish.

Jack was very helpful and prompt at answering emails

Paul in sales went through all that i need to know about the car and it was spotless.

Happy with it being delivered with minimum fuss to my house and vehicle exchange went seamlessly

Staff were helpful and friendly

Efficient & friendly... knowledgeable & sensitive to individual needs

A top service, done efficiently and without fuss. That's 5* in my book. A good, attentive welcome on arrival, the service staff looked ready for the inevitable rush of early morning customers. Paperwork all correct, and we discussed a problem with my access keys which was clear and informed - and the possible options were explained. The place was clean, all of the work was done nicely, I was updated, and key problem solved. That's all pretty good in my view.

Ease and pain free

Before submitting the online check-in their should be a confirmation message. I accidentally submitted mine with a random line as my signature, instead of an actual signature, by misclicking the submit button. Staff service was great, fixed my car quickly and I received a gift box afterwards which was very nice.