My overall experience was really good. All my questions were answered with proof. Sales service was very good right to the end. Well done Kris in sales for handling my purchase.

Very efficient and friendly staff. Disappointed the recommended change of brake fluid and cam belt renewal isn’t covered in any of the service plans. I’ve previously owned cars for up to 10 years and never had to replace the cam belt.

excellent service all round and the Salesperson Csilla was brilliant every step of the way.

My sales man .Liam. was very good and helpful making the effort to explain things.

Thanks for an efficient and effective service.

When spending hard earned cash, it's good to feel they appreciate and acknowledge how important it is to get excellent service and value for money. We felt the staff at Lookers Blackburn had our best interests at heart.

Dear VW please may I thank management for their helpful guidance. Initially I had been visiting to confirm a used vehicle however, the vehicles present didn't quite meet our needs.Management reported they had just received a R line model of which met all our requirements in termsos style , but more importantly safety and management supported this with great respectas the car had been a purchase for our special daughter and wish to thank all those involved as the car meets all our safety needs with comfort.Csilla had been so supportive and patient due to my job working in the NHS I wasn't always available to answer my phone but Csilla remained extremely patient and please thank her for me.I would always recommend Blackburn VW due to clear facts how they respect your needs and further more provide a service that ultimately provides a safe secure valuable vehicle that meets your needs.The sales service at Blackburn is not just about selling cars but caring how you feel and happy with your purchase.Thankyou to an exemplary team .

Good experience

My recent experience was good and i personally would find it hard to suggest any changes or advise where improvements could by made.

Paul Riding was a credit to Lookers Team & could not have been anymore helpful be it before/during or after the Sale.