Courteous, friendly and very helpful explaining everything. Liam could not have been more helpful
Verified User
•
Mar 21, 2023
5.0/5
5.0/5
I came in with one car in mind and Liam made that possible for me to have. Best customer service skills I’ve experienced. 5* to liam
Verified User
•
Mar 20, 2023
4.0/5
4.0/5
great customer service friendly staff
Verified User
•
Mar 17, 2023
4.0/5
4.0/5
The fault was dealt with promptly and we collected our car . However we didn’t receive the video and health check report until the following day. Another fault was mentioned on the video, but was not recorded on the report. We had to book in for the following week to correct the second problem. If we had received the video at the right time it would have saved a lot of hassle.
Verified User
•
Mar 16, 2023
5.0/5
5.0/5
The dealership has a nice friendly atmosphere
Verified User
•
Mar 15, 2023
5.0/5
5.0/5
All good, no complaints.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
5 stars all round to all the staff who dealt with myself and wife. A special thanks to Csilla Fustos who had to deal with all my questions.
Verified User
•
Mar 13, 2023
4.0/5
4.0/5
I asked for the handbrake to be tightened and was told that they’d done it, but they haven’t. First-world problems. Not an essential.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
All people I dealt with are very competent when dealing with me. Keep up the good work.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
Wonderful service the staff were very helpful. My plans suddenly changed and I needed a while you wait service rather than dropping and leaving thankfully this was no issue for them and it was sorted for me whilst I waited.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Courteous, friendly and very helpful explaining everything. Liam could not have been more helpful
Verified User
•
Mar 21, 2023
5.0/5
5.0/5
I came in with one car in mind and Liam made that possible for me to have. Best customer service skills I’ve experienced. 5* to liam
Verified User
•
Mar 20, 2023
4.0/5
4.0/5
great customer service friendly staff
Verified User
•
Mar 17, 2023
4.0/5
4.0/5
The fault was dealt with promptly and we collected our car . However we didn’t receive the video and health check report until the following day. Another fault was mentioned on the video, but was not recorded on the report. We had to book in for the following week to correct the second problem. If we had received the video at the right time it would have saved a lot of hassle.
Verified User
•
Mar 16, 2023
5.0/5
5.0/5
The dealership has a nice friendly atmosphere
Verified User
•
Mar 15, 2023
5.0/5
5.0/5
All good, no complaints.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
5 stars all round to all the staff who dealt with myself and wife. A special thanks to Csilla Fustos who had to deal with all my questions.
Verified User
•
Mar 13, 2023
4.0/5
4.0/5
I asked for the handbrake to be tightened and was told that they’d done it, but they haven’t. First-world problems. Not an essential.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
All people I dealt with are very competent when dealing with me. Keep up the good work.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
Wonderful service the staff were very helpful. My plans suddenly changed and I needed a while you wait service rather than dropping and leaving thankfully this was no issue for them and it was sorted for me whilst I waited.