Very friendly and helpful, helped me transition from manual to automatic!
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
I was given the best service which obviously cannot be bettered!
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
I would like to highlight a member of staff to you, Adam Davidson at your Blackburn branch, for the exemplary service he provided during my recent purchase of my new car. Adam restored my faith in the process of car buying which has previously and unfortunately involved middle aged patronising men. It was refreshing to deal with someone was was neither of these things. Adam was clear, informative, helpful and reassuring. Less car salesman patter and more individual customer service. Adam’s style of customer care was stand out in an industry, that as a woman, often leads one to feel they are being condescendingly ripped off. Please would you ensure he receives some positive feedback for providing such customer service. Many Thanks
Verified User
•
Apr 6, 2022
5.0/5
5.0/5
We are very happy with the service we received from Nick, the follow up was especially tentative to any needs or questions we had.
Verified User
•
Apr 5, 2022
5.0/5
5.0/5
I dealt with Csilla Fustos throughout (from initial enquiry through to handover) who was super helpful and fantastic from start to finish! This is my third experience of buying a car from new (all from different dealers) and this has been the best customer service provided. A couple of post-sale minor points were also handled very well via both Csilla and the dealer manager.
Verified User
•
Apr 5, 2022
5.0/5
5.0/5
Re service plan I already had one and it was transferred to new car. Not sure who you mean by management team.
Verified User
•
Apr 5, 2022
5.0/5
5.0/5
Have used Lookers an many occasions and have always found them to be very courteous, friendly and very helpful and would not hesitate in recommending them.
Verified User
•
Apr 5, 2022
5.0/5
5.0/5
Great service reception from Kath and dealership reception from Geraldine.
Verified User
•
Apr 4, 2022
5.0/5
5.0/5
We would like to thank Kathy Higham who deal with us when choosing the id.3 on Motability. She was very helpful, she did all she could, she explained everything, we can't speak to highly of her. Thank You
Verified User
•
Apr 4, 2022
5.0/5
5.0/5
Excellent sales staff who are very polite and knowledgeable. The managers also engaged with me which made me feel a valued customer.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Very friendly and helpful, helped me transition from manual to automatic!
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
I was given the best service which obviously cannot be bettered!
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
I would like to highlight a member of staff to you, Adam Davidson at your Blackburn branch, for the exemplary service he provided during my recent purchase of my new car. Adam restored my faith in the process of car buying which has previously and unfortunately involved middle aged patronising men. It was refreshing to deal with someone was was neither of these things. Adam was clear, informative, helpful and reassuring. Less car salesman patter and more individual customer service. Adam’s style of customer care was stand out in an industry, that as a woman, often leads one to feel they are being condescendingly ripped off. Please would you ensure he receives some positive feedback for providing such customer service. Many Thanks
Verified User
•
Apr 6, 2022
5.0/5
5.0/5
We are very happy with the service we received from Nick, the follow up was especially tentative to any needs or questions we had.
Verified User
•
Apr 5, 2022
5.0/5
5.0/5
I dealt with Csilla Fustos throughout (from initial enquiry through to handover) who was super helpful and fantastic from start to finish! This is my third experience of buying a car from new (all from different dealers) and this has been the best customer service provided. A couple of post-sale minor points were also handled very well via both Csilla and the dealer manager.
Verified User
•
Apr 5, 2022
5.0/5
5.0/5
Re service plan I already had one and it was transferred to new car. Not sure who you mean by management team.
Verified User
•
Apr 5, 2022
5.0/5
5.0/5
Have used Lookers an many occasions and have always found them to be very courteous, friendly and very helpful and would not hesitate in recommending them.
Verified User
•
Apr 5, 2022
5.0/5
5.0/5
Great service reception from Kath and dealership reception from Geraldine.
Verified User
•
Apr 4, 2022
5.0/5
5.0/5
We would like to thank Kathy Higham who deal with us when choosing the id.3 on Motability. She was very helpful, she did all she could, she explained everything, we can't speak to highly of her. Thank You
Verified User
•
Apr 4, 2022
5.0/5
5.0/5
Excellent sales staff who are very polite and knowledgeable. The managers also engaged with me which made me feel a valued customer.