Excellent service all round. The salesperson (Nick) was friendly and helpful and made me feel at ease. I felt apprehensive about buying a car but the whole process was very simple and efficient.
Verified User
•
Oct 29, 2021
5.0/5
5.0/5
As soon as I called the garage to picking up my car the device has been brilliant throughout. You were recommended and the experience lived up to expectations. I would happily purchase future cars from you.
Verified User
•
Oct 28, 2021
5.0/5
5.0/5
Even though the error with travel assist could not be resolved with the software update, I have been put on a waiting list for a future update which is good. The hamper to apologise for the inconvenience was lovely and very thoughtful. Many thanks to Kath and Linda
Verified User
•
Oct 28, 2021
5.0/5
5.0/5
As always, I received prompt, professional and friendly service. As the vehicle was to be sold, staff were most helpful with advice and suggestions leading to a satisfactory outcome. Thank you.
Verified User
•
Oct 27, 2021
5.0/5
5.0/5
Good overall experience, keeps my car going well
Verified User
•
Oct 25, 2021
5.0/5
5.0/5
Came and delivered missing hub cap within 2 hours 10/10 customer service
Verified User
•
Oct 25, 2021
5.0/5
5.0/5
Scott the sales lad is a good example of a true salesman he looked after me from day one and even after sales he helped, this is what every sales man should be like, will definitely recommend him
Verified User
•
Oct 25, 2021
5.0/5
5.0/5
We were disappointed that we had to deliver and pick our car unless we paid £10. We purchased our car new and have never been charged before!! We live only just over a mile away from the dealership.
Verified User
•
Oct 25, 2021
5.0/5
5.0/5
Paul who sold me my car was fabulous, he made me feel so comfortable, he made everything straightforward and clear. Paul helped with everything, he went the extra mile to help me…I trusted him immediately. Thank you so much !
Verified User
•
Oct 25, 2021
5.0/5
5.0/5
Third car bought from Blackburn VW Lookers, second from salesman Adam. Great salesman, attentive to detail and always a personal touch.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent service all round. The salesperson (Nick) was friendly and helpful and made me feel at ease. I felt apprehensive about buying a car but the whole process was very simple and efficient.
Verified User
•
Oct 29, 2021
5.0/5
5.0/5
As soon as I called the garage to picking up my car the device has been brilliant throughout. You were recommended and the experience lived up to expectations. I would happily purchase future cars from you.
Verified User
•
Oct 28, 2021
5.0/5
5.0/5
Even though the error with travel assist could not be resolved with the software update, I have been put on a waiting list for a future update which is good. The hamper to apologise for the inconvenience was lovely and very thoughtful. Many thanks to Kath and Linda
Verified User
•
Oct 28, 2021
5.0/5
5.0/5
As always, I received prompt, professional and friendly service. As the vehicle was to be sold, staff were most helpful with advice and suggestions leading to a satisfactory outcome. Thank you.
Verified User
•
Oct 27, 2021
5.0/5
5.0/5
Good overall experience, keeps my car going well
Verified User
•
Oct 25, 2021
5.0/5
5.0/5
Came and delivered missing hub cap within 2 hours 10/10 customer service
Verified User
•
Oct 25, 2021
5.0/5
5.0/5
Scott the sales lad is a good example of a true salesman he looked after me from day one and even after sales he helped, this is what every sales man should be like, will definitely recommend him
Verified User
•
Oct 25, 2021
5.0/5
5.0/5
We were disappointed that we had to deliver and pick our car unless we paid £10. We purchased our car new and have never been charged before!! We live only just over a mile away from the dealership.
Verified User
•
Oct 25, 2021
5.0/5
5.0/5
Paul who sold me my car was fabulous, he made me feel so comfortable, he made everything straightforward and clear. Paul helped with everything, he went the extra mile to help me…I trusted him immediately. Thank you so much !
Verified User
•
Oct 25, 2021
5.0/5
5.0/5
Third car bought from Blackburn VW Lookers, second from salesman Adam. Great salesman, attentive to detail and always a personal touch.