Fantastic service throughout the sales process, nothing has been too much trouble for Adam and the team, all questions answered and great use of video communications throughout!
Verified User
•
Jul 16, 2021
4.0/5
4.0/5
Staff were helpful but on viewing the vehicle we had asked to see we decided it did not meet our requirements.
Verified User
•
Jul 16, 2021
5.0/5
5.0/5
Very helpful sales person answered all my questions
Verified User
•
Jul 15, 2021
5.0/5
5.0/5
I chose another VW because of the level of customer service we received from Kathy Higham at the Blackburn Lancashire branc., We love her personal touch and genuine interest in customers needs. Through our experience with her we would always recommend buying Volkwagen.
Verified User
•
Jul 14, 2021
4.0/5
4.0/5
My car is not 12 months old and they came out and tried to charge me £5.99 for a key battery, but when I said it says 3 to 4 yrs with normal use, they replaced it free, so it just makes me think they were trying to make £5.99 for no reason. But that's the only fault.
Verified User
•
Jul 12, 2021
5.0/5
5.0/5
Service from Scott was excellent. Thanks
Verified User
•
Jul 12, 2021
5.0/5
5.0/5
Adam and John were super helpful thanks very much
Verified User
•
Jul 12, 2021
5.0/5
5.0/5
100% happy.
Verified User
•
Jul 12, 2021
5.0/5
5.0/5
Brilliant service!
Verified User
•
Jul 12, 2021
5.0/5
5.0/5
Our vehicle is a motability car, and your motability officer, Kathy Higham could not have been more helpful. From choosing the car to driving it away her help was invaluable. Five stars for Kathy!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Fantastic service throughout the sales process, nothing has been too much trouble for Adam and the team, all questions answered and great use of video communications throughout!
Verified User
•
Jul 16, 2021
4.0/5
4.0/5
Staff were helpful but on viewing the vehicle we had asked to see we decided it did not meet our requirements.
Verified User
•
Jul 16, 2021
5.0/5
5.0/5
Very helpful sales person answered all my questions
Verified User
•
Jul 15, 2021
5.0/5
5.0/5
I chose another VW because of the level of customer service we received from Kathy Higham at the Blackburn Lancashire branc., We love her personal touch and genuine interest in customers needs. Through our experience with her we would always recommend buying Volkwagen.
Verified User
•
Jul 14, 2021
4.0/5
4.0/5
My car is not 12 months old and they came out and tried to charge me £5.99 for a key battery, but when I said it says 3 to 4 yrs with normal use, they replaced it free, so it just makes me think they were trying to make £5.99 for no reason. But that's the only fault.
Verified User
•
Jul 12, 2021
5.0/5
5.0/5
Service from Scott was excellent. Thanks
Verified User
•
Jul 12, 2021
5.0/5
5.0/5
Adam and John were super helpful thanks very much
Verified User
•
Jul 12, 2021
5.0/5
5.0/5
100% happy.
Verified User
•
Jul 12, 2021
5.0/5
5.0/5
Brilliant service!
Verified User
•
Jul 12, 2021
5.0/5
5.0/5
Our vehicle is a motability car, and your motability officer, Kathy Higham could not have been more helpful. From choosing the car to driving it away her help was invaluable. Five stars for Kathy!