Lookers Volkswagen Blackburn
4.9/5
4.9 /5
1,065 Verified Reviews
3 Trident Way, Trident Way, Blackburn, Blackburn, BB1 3NU, GB
01254 686686
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,065 Verified Reviews
Verified User
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Jul 19, 2021
5.0/5
5.0 /5
Fantastic service throughout the sales process, nothing has been too much trouble for Adam and the team, all questions answered and great use of video communications throughout!
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4.0/5
4.0 /5
Staff were helpful but on viewing the vehicle we had asked to see we decided it did not meet our requirements.
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5.0/5
5.0 /5
Very helpful sales person answered all my questions
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5.0/5
5.0 /5
I chose another VW because of the level of customer service we received from Kathy Higham at the Blackburn Lancashire branc., We love her personal touch and genuine interest in customers needs. Through our experience with her we would always recommend buying Volkwagen.
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4.0/5
4.0 /5
My car is not 12 months old and they came out and tried to charge me £5.99 for a key battery, but when I said it says 3 to 4 yrs with normal use, they replaced it free, so it just makes me think they were trying to make £5.99 for no reason. But that's the only fault.
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5.0/5
5.0 /5
Service from Scott was excellent. Thanks
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5.0/5
5.0 /5
Adam and John were super helpful thanks very much
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5.0/5
5.0 /5
100% happy.
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5.0/5
5.0 /5
Brilliant service!
Verified User
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Jul 12, 2021
5.0/5
5.0 /5
Our vehicle is a motability car, and your motability officer, Kathy Higham could not have been more helpful. From choosing the car to driving it away her help was invaluable. Five stars for Kathy!