Efficient & friendly... knowledgeable & sensitive to individual needs

A top service, done efficiently and without fuss. That's 5* in my book.A good, attentive welcome on arrival, the service staff looked ready for the inevitable rush of early morning customers. Paperwork all correct, and we discussed a problem with my access keys which was clear and informed - and the possible options were explained. The place was clean, all of the work was done nicely, I was updated, and key problem solved. That's all pretty good in my view.

Ease and pain free

Before submitting the online check-in their should be a confirmation message. I accidentally submitted mine with a random line as my signature, instead of an actual signature, by misclicking the submit button.Staff service was great, fixed my car quickly and I received a gift box afterwards which was very nice.

The salesman was very helpful.

Excellent experience from start to finish

Csilla helped me purchase my new polo r line on HP finance and was able to answer all the questions that I had no problem. The sale was a quick turnaround. Thank you Csilla :)

Repair works organised quickly and efficiently

I was able to book my service which was carried out on time and promptly.

Had a really positive experience with Paul at Blackburn branch. Really helpful and great communication throughout. Great hangover experience also.