Kathy was friendly, knowledgeable and advised me about all the cars I was looking at.

Excellent customer service backed up with detailed product knowledge.

Excellent service and friendly staff.

The gentleman on arriving was super polite and smiley, however on collection the woman looked disinterested and would not make eye contact.

did not need explanation of controls as own a vw already and also the delivery man was only here to deliver and nothing else The delivery gentleman was very nice but had a serious BO problem which meant that the car smelt awful upon delivery and had to be valeted asap

Very friendly and knowledgeable Lady.Very helpful.

Kathy went above and beyond to make sure I knew all that I needed to know and got the right car at the right price for me. She connected my phone up to the car which I couldn’t have done on my own.

Simple and hassle free At the same time we got the ID3 we got a Mercedes EQA. We have had nothing but trouble with recalls. Then when we take the car in, they can’t find any recollection of any recall. This has happened on numerous occasions. Vw service much better

Paul was very knowledgeable and professional in dealing with the handover

The only reason I gave a 4 out of 5 is the complimentary wash vw have to offer after a service. I have once experienced a very clean car after a service which included clean body work and tyre shine etc. past few services I can tell this has only had a power rinse off and no contact wash. This could be improved for future services