Very happy with the rattle/vibration issue which has been resolved. However I was informed by the service team that our car which was bought new last August and has only done 4500 miles requires a top up of a litre of oil! I would have thought a top up wouldn’t be needed until its first service after 10,000 miles. Does this imply there is something amiss with the engine?

All staff were very kind and very helpful. A* service, thank you!

Just a 1st class Team.

Kathy Higham dealt with us from the first step into Lookers to the last step out to drive away in our new car.Every minute of the process Kathy was friendly, helpful and professional and made us feel very much at ease. Lookers are very lucky to have such a person working for them.

Due to recent events and the time we have been with you,i just wish you could help me out more,as you can tell from the amount of years we have been with you we are good long term.customers but right now we need help...but seems we cant get any...shame

awaiting report on vehicle check .thats all

Great service very efficient

I told the receptionist when booking in that the wheel nut etc were in the tool bag under driver seat but your report labels it missing. As the tool bag was under the seat when we picked the car up brand new we thought it was obvious to leave there 'cos you would know where to look if it was a regular place to leave or if she forgot to give you my message . The damaged tyre was replaced 2 days later at Kwikfit .

Great experience all staff friendly and polite.

Would be great to have a more detailed view of what the service includes.