Lookers Volkswagen Blackburn
4.5/5
4.5 /5
964 Verified Reviews
3 Trident Way, Trident Way, Blackburn, Blackburn, BB1 3NU, GB
01254 686686
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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964 Verified Reviews
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4.0/5
4.0 /5
Initial communication was excellent. Later on it became more difficult to get answers. I was also assured I could have a retrofit of a reverse camera but I didn't get one and despite assurances I could still have one it has come to nothing despite several times of asking. I've given up and will try and get it done elsewhere.
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4.0/5
4.0 /5
No locking wheel nuts. Horrible smell coming from the car intermittently. Booked in for a service on 29th March. I told customer services I needed it for work. They said they would ring me back. Thanks that was Friday. Still waiting.
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5.0/5
5.0 /5
My inquiries we dealt with efficiently with good follow up. I was not able to purchase the T-Roc I was interested in due to budget constraints, but I will certainly return to the dealership when ready to consider a purchase again.
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5.0/5
5.0 /5
No thanks.
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5.0/5
5.0 /5
Excellent service from all concerned, would definitely buy from you againThank you for making things easier, all staff are so pleasant at all times.THANKYOU SO MUCH FOR EVERYTHING
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4.0/5
4.0 /5
Two new tyres were fitted which were different to the originals. I would have preferred to stick to the same brand as fitted by the manufacturer. Perhaps I`m just being fussy, but that`s me!
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5.0/5
5.0 /5
Unfortunately the test drive ewas cancelled and I am organising a suitable time for a test drive at another volkswagon garage in Preston.
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5.0/5
5.0 /5
Very satisfied, thank you.
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5.0/5
5.0 /5
I arrived in a distressed state due to an incident outside with a difficult neighbour.You staff dealt with me exceptionally and I was grateful
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5.0/5
5.0 /5
Helpful service and I appreciate having a service plan