5 stars all round to all the staff who dealt with myself and wife. A special thanks to Csilla Fustos who had to deal with all my questions.
Verified User
•
Mar 13, 2023
4.0/5
4.0/5
I asked for the handbrake to be tightened and was told that they’d done it, but they haven’t. First-world problems. Not an essential.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
All people I dealt with are very competent when dealing with me. Keep up the good work.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
Wonderful service the staff were very helpful. My plans suddenly changed and I needed a while you wait service rather than dropping and leaving thankfully this was no issue for them and it was sorted for me whilst I waited.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
Csilla provided exceptional customer service and I wouldn’t hesitate to buy another car from her.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
Communicate the fact that if a customer wishes that their car can be available for a particular time, then they should book a waiting appointment in advance. I was very happy with the efforts to complete the service as soon as possible but noted in discussion with the adviser that an appointment was the best way to ensure that the car would available by particular time.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
5 stars all round to all the staff who dealt with myself and wife. A special thanks to Csilla Fustos who had to deal with all my questions.
Verified User
•
Mar 13, 2023
4.0/5
4.0/5
I asked for the handbrake to be tightened and was told that they’d done it, but they haven’t. First-world problems. Not an essential.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
All people I dealt with are very competent when dealing with me. Keep up the good work.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
Wonderful service the staff were very helpful. My plans suddenly changed and I needed a while you wait service rather than dropping and leaving thankfully this was no issue for them and it was sorted for me whilst I waited.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
Csilla provided exceptional customer service and I wouldn’t hesitate to buy another car from her.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
Communicate the fact that if a customer wishes that their car can be available for a particular time, then they should book a waiting appointment in advance. I was very happy with the efforts to complete the service as soon as possible but noted in discussion with the adviser that an appointment was the best way to ensure that the car would available by particular time.