Lookers Volkswagen Blackburn
4.3/5
4.3 /5
1,006 Verified Reviews
3 Trident Way, Trident Way, Blackburn, Blackburn, BB1 3NU, GB
01254 686686
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,006 Verified Reviews
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5.0/5
5.0 /5
I arrived in a distressed state due to an incident outside with a difficult neighbour.You staff dealt with me exceptionally and I was grateful
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5.0/5
5.0 /5
Helpful service and I appreciate having a service plan
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5.0/5
5.0 /5
Danielle was freindly and kept me informed well throughout the service process. She was sympathetic and tried to problem solve when the bill was larger than I expected. Overall she did a fab job!
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4.0/5
4.0 /5
Synchronisation between website and systems seems slow. I ended up with two appointments for same day because of delay in aligning from website and also slowness of response form a website booking meaning I thought it hadn’t worked..but it had!
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4.0/5
4.0 /5
We booked a 'wait while service' appointment. However, despite this, the service took longer than two hours. Our car then needed brake fluid and a new tyre, which took a further hour and 15 minutes to carry out.Not really an acceptable waiting time when we had booked the wait service.
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4.0/5
4.0 /5
I purchased a 6 months old R line Golf from Inchcape Volkswagen yesterday who basically offered a better deal than yourselves and the car was immediately available. Sorry but thanks for your time anyways.
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5.0/5
5.0 /5
N/A
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4.0/5
4.0 /5
I think you should offer a courtesy car featuring the lad test models including hybrid and electric cars to show what is available
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5.0/5
5.0 /5
Excellent service as usual.
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5.0/5
5.0 /5
All my experiences with Lookers Blackburn have been excellent. Always a pleasant experience, and we recommend them highly.