I left a message 3 days before the appointment to advise cancellation of the mot. This message was not passed onto the service reception.I was informed of an advisory on my vehicles front tyres. They were 4.9 and 4.5 respectively. This is well within the legal limits. I do not feel this justified an advisory.Unhappy that my vehicle had not been cleaned when upon collection. The clean had been requested.
Verified User
•
Feb 21, 2023
5.0/5
5.0/5
We had a couple of issues but i was satisfied with how these were handled. Liam and John did a good job at keeping us informed and making sure we were happy with everything.
Verified User
•
Feb 20, 2023
5.0/5
5.0/5
I was very pleased with service I received once I'd taken the car in for servicing. In the past - and Lookers always service my car - I have used the pick-up and deliver service but this time I was quoted £18.00 for someone to do a five minute journey which I thought was excessive and so, for the first time took the car in myself. Other than that I was very pleased with the service I received..
Verified User
•
Feb 14, 2023
5.0/5
5.0/5
Scott was really helpful and friendly and provided me with all the advice and information. Made the process very easy
Verified User
•
Feb 14, 2023
4.0/5
4.0/5
Due to lack of cars, I was not offered a test drive. What my new car offers is a bit of trial and error and reading the Instruction Manual.
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
My experience for purchasing the vehicle process went very smoothly no problems at all. Jack Ashurst was really down to earth not pushy at all. He was very good throughout the whole process.
Verified User
•
Feb 10, 2023
5.0/5
5.0/5
Kathy was fantastic from stat to the finish excellent communication made everything so easy
Verified User
•
Feb 9, 2023
5.0/5
5.0/5
Kiss was very polite and will be an asset to the company in the years to follow hang on to him.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I left a message 3 days before the appointment to advise cancellation of the mot. This message was not passed onto the service reception.I was informed of an advisory on my vehicles front tyres. They were 4.9 and 4.5 respectively. This is well within the legal limits. I do not feel this justified an advisory.Unhappy that my vehicle had not been cleaned when upon collection. The clean had been requested.
Verified User
•
Feb 21, 2023
5.0/5
5.0/5
We had a couple of issues but i was satisfied with how these were handled. Liam and John did a good job at keeping us informed and making sure we were happy with everything.
Verified User
•
Feb 20, 2023
5.0/5
5.0/5
I was very pleased with service I received once I'd taken the car in for servicing. In the past - and Lookers always service my car - I have used the pick-up and deliver service but this time I was quoted £18.00 for someone to do a five minute journey which I thought was excessive and so, for the first time took the car in myself. Other than that I was very pleased with the service I received..
Verified User
•
Feb 14, 2023
5.0/5
5.0/5
Scott was really helpful and friendly and provided me with all the advice and information. Made the process very easy
Verified User
•
Feb 14, 2023
4.0/5
4.0/5
Due to lack of cars, I was not offered a test drive. What my new car offers is a bit of trial and error and reading the Instruction Manual.
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
My experience for purchasing the vehicle process went very smoothly no problems at all. Jack Ashurst was really down to earth not pushy at all. He was very good throughout the whole process.
Verified User
•
Feb 10, 2023
5.0/5
5.0/5
Kathy was fantastic from stat to the finish excellent communication made everything so easy
Verified User
•
Feb 9, 2023
5.0/5
5.0/5
Kiss was very polite and will be an asset to the company in the years to follow hang on to him.