Did not receive call backs with regard to if we would get our car back at the end of the day. It was in for 3 days.
Verified User
•
Oct 26, 2022
5.0/5
5.0/5
I was charged £20 for fuel. The car I purchased was £29,999. I paid the full screen price without any discount. I'm sure you could have absorbed this cost internally. You cannot sell a car without fuel, so this should be accounted for as a cost of sale, not passed on to the customer. When I initially enquired about the car I asked if there were any admin fees or add on charges and I was advised that no there were not. Then I get charged £20 for fuel. It seems rather unethical.
Verified User
•
Oct 26, 2022
5.0/5
5.0/5
Very helpful
Verified User
•
Oct 26, 2022
5.0/5
5.0/5
NO
Verified User
•
Oct 24, 2022
5.0/5
5.0/5
Linda Riley at Blackburn Lookers is just fantastic. Her customer care is brilliant - nothing is too much for her. Thankyou so much again
Verified User
•
Oct 24, 2022
5.0/5
5.0/5
Paul put everything in a clear way so I didn’t need to ask any questions at the end
Verified User
•
Oct 20, 2022
5.0/5
5.0/5
Jack was a pleasure to deal with and kept in touch with us. He did source a vehicle for us but we decided against it.
Verified User
•
Oct 17, 2022
5.0/5
5.0/5
Very happy with the service and very good communication.
Verified User
•
Oct 17, 2022
5.0/5
5.0/5
I have filled another survey in last week, thanks, everything was great!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Did not receive call backs with regard to if we would get our car back at the end of the day. It was in for 3 days.
Verified User
•
Oct 26, 2022
5.0/5
5.0/5
I was charged £20 for fuel. The car I purchased was £29,999. I paid the full screen price without any discount. I'm sure you could have absorbed this cost internally. You cannot sell a car without fuel, so this should be accounted for as a cost of sale, not passed on to the customer. When I initially enquired about the car I asked if there were any admin fees or add on charges and I was advised that no there were not. Then I get charged £20 for fuel. It seems rather unethical.
Verified User
•
Oct 26, 2022
5.0/5
5.0/5
Very helpful
Verified User
•
Oct 26, 2022
5.0/5
5.0/5
NO
Verified User
•
Oct 24, 2022
5.0/5
5.0/5
Linda Riley at Blackburn Lookers is just fantastic. Her customer care is brilliant - nothing is too much for her. Thankyou so much again
Verified User
•
Oct 24, 2022
5.0/5
5.0/5
Paul put everything in a clear way so I didn’t need to ask any questions at the end
Verified User
•
Oct 20, 2022
5.0/5
5.0/5
Jack was a pleasure to deal with and kept in touch with us. He did source a vehicle for us but we decided against it.
Verified User
•
Oct 17, 2022
5.0/5
5.0/5
Very happy with the service and very good communication.
Verified User
•
Oct 17, 2022
5.0/5
5.0/5
I have filled another survey in last week, thanks, everything was great!