Lookers Volkswagen Blackburn
4.3/5
4.3 /5
1,006 Verified Reviews
3 Trident Way, Trident Way, Blackburn, Blackburn, BB1 3NU, GB
01254 686686
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,006 Verified Reviews
5.0/5
5.0 /5
Great customer service from the service team at lookers

5.0/5
5.0 /5
I dealt with your Sales Executive Mr Scott Gaskill and not being very technically minded i was unable to complete your on line documentation which Scott kindly helped me with. I would never have been able to complete it with out his assistance, very much appreciated. He was very help full with all aspects regarding the purchase of my new vehicle. On a scale of 1 to 10 I would give this Sales Excutive 11.

5.0/5
5.0 /5
We didn't meet anyone in person because we bought the car from down in Birmingham, but all was organised by Paul and he made sure we were shown all of the condition inside and out on video before purchase, sorted out all paperwork with DVLA etc. and he was an absolute pleasure to do business with. So please say a big thank you to Paul. We love the car and John Knight who delivered the car was also lovely.

5.0/5
5.0 /5
Adam was great.

5.0/5
5.0 /5
Extremely happy with the purchase of the car. A massive thanks to Nick and Lisa, absolute fantastic customer service.

5.0/5
5.0 /5
Valeting of the car for collection could have been better.

5.0/5
5.0 /5
Wouldn't go any where else

5.0/5
5.0 /5
Csilla was fabulous. I didn’t feel pressurised at all which has been my experience with previous dealers and puts me off. She was very approachable and understanding.

5.0/5
5.0 /5
Excellent Salesman - very helpful

5.0/5
5.0 /5
Obviously I purchased under difficult circumstances, there wasn’t a car available to test drive or see so I bought it blind, therefore taking a risk but it was a good risk.I did feel like it was dropped on me as I’d ordered it in August 21 and the updates I was receiving kept saying it’s not been built yet then all of a sudden it had arrived at the dealership.Then there was an issue with fuel as my car had a large amount in but I was only going to receive £20 from the dealership, eventually this was rectified.The car is great and the wait has been crazy but I would definitely return as a customer for my next car as a long term customer I do feel you try to look after me and give me the best possible deal.Csilla was great salesperson too and I’d want to deal with her again in the future