My only gripe is the aftercare service. Blackburn Lookers were good enough to give us a courtesy car while we gave our car in for some repairs. However Leicester branch were not very forthcoming considering my wife and I are in Leicester and she is disabled. So we have to go all the way to Blackburn to get our car fixed. That is very very upsetting for my wife. Especially when one spends over 40k for a car and this is the service they give us. Shame
Verified User
•
Mar 15, 2022
5.0/5
5.0/5
Slight query on visual check form, but contacted Lee Cooke and he rectified the concern on the form.
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
Very helpful service team.Good humoured and very professional.
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
All the staff at the service section where excellent explained everything to me . Well done team
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
Best service I've ever had from any dealer in the uk can't say more than 10 out of 10
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
Although I have to travel/wait for the service to be done which is a nuisance, the dealership provide a comfortable waiting area with free refreshments and very good Wi-Fi which helps pass the time. All in all a smooth operation.
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
I received a lovely box of wine from Linda Riley at lookers Blackburn was a lovely surprise and nice touch . Many thanks
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
The whole experience was very easy! Scott Gaskill was excellent. His subject knowledge was second to none and he was always available (and still is!) for questions and answers and I would recommend him to anyone, as a first class salesperson, dedicated to their role!
Verified User
•
Mar 12, 2022
5.0/5
5.0/5
Csilla fustos was wonderful.she made everything very easy for me and I felt very comfortable with the whole process
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
The salesman Paul was the best. Helped me at every stage. Can’t stress how good he was.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
My only gripe is the aftercare service. Blackburn Lookers were good enough to give us a courtesy car while we gave our car in for some repairs. However Leicester branch were not very forthcoming considering my wife and I are in Leicester and she is disabled. So we have to go all the way to Blackburn to get our car fixed. That is very very upsetting for my wife. Especially when one spends over 40k for a car and this is the service they give us. Shame
Verified User
•
Mar 15, 2022
5.0/5
5.0/5
Slight query on visual check form, but contacted Lee Cooke and he rectified the concern on the form.
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
Very helpful service team.Good humoured and very professional.
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
All the staff at the service section where excellent explained everything to me . Well done team
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
Best service I've ever had from any dealer in the uk can't say more than 10 out of 10
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
Although I have to travel/wait for the service to be done which is a nuisance, the dealership provide a comfortable waiting area with free refreshments and very good Wi-Fi which helps pass the time. All in all a smooth operation.
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
I received a lovely box of wine from Linda Riley at lookers Blackburn was a lovely surprise and nice touch . Many thanks
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
The whole experience was very easy! Scott Gaskill was excellent. His subject knowledge was second to none and he was always available (and still is!) for questions and answers and I would recommend him to anyone, as a first class salesperson, dedicated to their role!
Verified User
•
Mar 12, 2022
5.0/5
5.0/5
Csilla fustos was wonderful.she made everything very easy for me and I felt very comfortable with the whole process
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
The salesman Paul was the best. Helped me at every stage. Can’t stress how good he was.