Car serviced right on time and was out sooner than expected. Great work. Thank you
Verified User
•
Sep 2, 2021
5.0/5
5.0/5
I had excellent service from Adam although I did have to wait a while and couldn't see the person with whom I originally had an appointment as they were too busy with another customer. Adam was very patient and explained everything in detail: he really did his best to help. He also helped my mother who did buy a new Polo. Unfortunately I felt the cost of changing my car (which is very low mileage) for a new vehicle could not be justified so have decided to keep my Up for the time being.
Verified User
•
Sep 1, 2021
5.0/5
5.0/5
The salesman, Adam Davidson, was patient and extremely helpful answering all questions fully and offering additional information helping me understand various aspects of the car. Within 3 days I discovered an issue with the car - this was reported to the dealership and the customer care dept. at VW - the dealership have kept in touch, however, to date I have yet to hear anything from customer care at VW - despite being promised a response within 4 days. The dealership appear also to be waiting a response.
Verified User
•
Sep 1, 2021
5.0/5
5.0/5
We had a great experience with Csilla - she was very attentive and answered all the questions that we had about the car. We had some concerns that she easily dealt with and nothing seemed too much trouble for her. We looked very closely at the car probably more so than others but found that Csilla could help us with any queries we had. We even got a follow up call to make sure that we were happy and to answer any questions and could not be more thrilled with the service we received from Csilla. She is one of the better sales persons we have ever dealt with over our many years of buying cars ....
Verified User
•
Aug 31, 2021
5.0/5
5.0/5
Adam Davidson was excellent. It was unfortunate that the specifications that I wanted meant it would have to be a factory order. I managed to find a 1st edition at another dealer otherwise I would have ordered the car from Adam.
Verified User
•
Aug 31, 2021
5.0/5
5.0/5
Kathy was superb a real credit to your team here warm and friendly nature put me at ease immediately and right from the get go i knew i was in the right hands. Throughout the whole order she kept me upto date and was very informative.
Verified User
•
Aug 31, 2021
5.0/5
5.0/5
Salesman was friendly, helpful and informative. Couldn't have asked for anything more on this particular visit
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Car serviced right on time and was out sooner than expected. Great work. Thank you
Verified User
•
Sep 2, 2021
5.0/5
5.0/5
I had excellent service from Adam although I did have to wait a while and couldn't see the person with whom I originally had an appointment as they were too busy with another customer. Adam was very patient and explained everything in detail: he really did his best to help. He also helped my mother who did buy a new Polo. Unfortunately I felt the cost of changing my car (which is very low mileage) for a new vehicle could not be justified so have decided to keep my Up for the time being.
Verified User
•
Sep 1, 2021
5.0/5
5.0/5
The salesman, Adam Davidson, was patient and extremely helpful answering all questions fully and offering additional information helping me understand various aspects of the car. Within 3 days I discovered an issue with the car - this was reported to the dealership and the customer care dept. at VW - the dealership have kept in touch, however, to date I have yet to hear anything from customer care at VW - despite being promised a response within 4 days. The dealership appear also to be waiting a response.
Verified User
•
Sep 1, 2021
5.0/5
5.0/5
We had a great experience with Csilla - she was very attentive and answered all the questions that we had about the car. We had some concerns that she easily dealt with and nothing seemed too much trouble for her. We looked very closely at the car probably more so than others but found that Csilla could help us with any queries we had. We even got a follow up call to make sure that we were happy and to answer any questions and could not be more thrilled with the service we received from Csilla. She is one of the better sales persons we have ever dealt with over our many years of buying cars ....
Verified User
•
Aug 31, 2021
5.0/5
5.0/5
Adam Davidson was excellent. It was unfortunate that the specifications that I wanted meant it would have to be a factory order. I managed to find a 1st edition at another dealer otherwise I would have ordered the car from Adam.
Verified User
•
Aug 31, 2021
5.0/5
5.0/5
Kathy was superb a real credit to your team here warm and friendly nature put me at ease immediately and right from the get go i knew i was in the right hands. Throughout the whole order she kept me upto date and was very informative.
Verified User
•
Aug 31, 2021
5.0/5
5.0/5
Salesman was friendly, helpful and informative. Couldn't have asked for anything more on this particular visit