I'm a motability customer dealing with Catherine at lookers Blackburn. I worked for the lookers group in the 1990s as a salesman for 10 yes with VW and Audi cars. I was impressed with her level of product knowledge and attentive care that she showed me. I'm still looking at the VW id3 and will place my order in November if the car is still on the scheme. Thank you to your excellent motability expert.
Verified User
•
Aug 31, 2021
5.0/5
5.0/5
Excellent staff and manager will go back
Verified User
•
Aug 14, 2021
5.0/5
5.0/5
Yes I would like a kind and generous young man called Adam whom we dealt with to get a pat nt he back for all his patience and understanding and the service he gave us was fantastic.
Verified User
•
Aug 13, 2021
5.0/5
5.0/5
I will look into Service plan, which I was not aware of. The Sales people were helpful during the purchase process. I managed to download the VW app and configure it to the car SIm. It would help on handover, if someone could explain the technical side of the vehicle, especially meaning of terms such as s pin and security settings. These esoteric technical terms are difficult to understand for the uninitiated. Surely, some Wiz kid could be allocated to do this, especially now that vehicles are equipped with technical innovations which are under constant change.
Verified User
•
Aug 10, 2021
4.0/5
4.0/5
At the time of purchase I was offered a two year warrantee with the car however, I was later informed as I am a taxi driver this guarantee was not extended to vehicles being used as a taxi even though I made them aware this care would be used as a taxi before any money changed hands . The offer was made verbally and no mention was made about the exclusion of vehicles being used as taxis. I have since looked into other car dealerships they offer warrantees based on the age or the mileage of the vehicle no mention of its intended use. I cannot do anything about this agreement as it was verbal but I feel they should have made this clear before an £8000.00 deposit was made.
Verified User
•
Aug 10, 2021
5.0/5
5.0/5
The salesman Dave was the best
Verified User
•
Aug 9, 2021
5.0/5
5.0/5
I wasn't told what was wrong or what parts were changed on the SOS system, or what fault it u of caused, am Disabled so may need this system.
Verified User
•
Aug 9, 2021
5.0/5
5.0/5
From the initial enquiry to driving the car away,I was very happy with Lookers.Paul was superb
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I'm a motability customer dealing with Catherine at lookers Blackburn. I worked for the lookers group in the 1990s as a salesman for 10 yes with VW and Audi cars. I was impressed with her level of product knowledge and attentive care that she showed me. I'm still looking at the VW id3 and will place my order in November if the car is still on the scheme. Thank you to your excellent motability expert.
Verified User
•
Aug 31, 2021
5.0/5
5.0/5
Excellent staff and manager will go back
Verified User
•
Aug 14, 2021
5.0/5
5.0/5
Yes I would like a kind and generous young man called Adam whom we dealt with to get a pat nt he back for all his patience and understanding and the service he gave us was fantastic.
Verified User
•
Aug 13, 2021
5.0/5
5.0/5
I will look into Service plan, which I was not aware of. The Sales people were helpful during the purchase process. I managed to download the VW app and configure it to the car SIm. It would help on handover, if someone could explain the technical side of the vehicle, especially meaning of terms such as s pin and security settings. These esoteric technical terms are difficult to understand for the uninitiated. Surely, some Wiz kid could be allocated to do this, especially now that vehicles are equipped with technical innovations which are under constant change.
Verified User
•
Aug 10, 2021
4.0/5
4.0/5
At the time of purchase I was offered a two year warrantee with the car however, I was later informed as I am a taxi driver this guarantee was not extended to vehicles being used as a taxi even though I made them aware this care would be used as a taxi before any money changed hands . The offer was made verbally and no mention was made about the exclusion of vehicles being used as taxis. I have since looked into other car dealerships they offer warrantees based on the age or the mileage of the vehicle no mention of its intended use. I cannot do anything about this agreement as it was verbal but I feel they should have made this clear before an £8000.00 deposit was made.
Verified User
•
Aug 10, 2021
5.0/5
5.0/5
The salesman Dave was the best
Verified User
•
Aug 9, 2021
5.0/5
5.0/5
I wasn't told what was wrong or what parts were changed on the SOS system, or what fault it u of caused, am Disabled so may need this system.
Verified User
•
Aug 9, 2021
5.0/5
5.0/5
From the initial enquiry to driving the car away,I was very happy with Lookers.Paul was superb