It worked although the service receptionist could not access the system as I dropped of my cat. The staff and facilities are excellent and a genuine credit to VW with very little room for improvement. However, the rigid enforcement of a 0800 opening time does inconvenience people dropping cars off for service on their way to work. Most other garages open at 0730 to avoid the rush.

Your sales staff were very good, friendly and professional. Especially Neil Wardle.

excellent all round customer service from Neil

Always great customer service, though I received 2 text messages from both ladies on the desk to say my car was ready, one before I picked up my car and one after.

Easy to use. Service done on time and courtesy car given.

Ease of booking and checking in was perfect. Car not hoovered well, back of car not touched

Only slight issue service light was not reset

Excellent service throughout. Online system easy and convenient to use Excellent service .

Professional

Liam was a top person to help with the car handover. Only poor point is it’s not like the old days buying a car, when a bit of fuss was made maybe a VW branded umbrella!! Very smooth.