Lookers Volkswagen Blackpool
4.9/5
4.9 /5
734 Verified Reviews
Ashworth Rd, Blackpool, FY4 4UW, GB
01253 695555
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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734 Verified Reviews
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5.0/5
5.0 /5
Joe waived curtisy car fee and made sure there was some fuel in the car.
Verified User
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Apr 12, 2022
5.0/5
5.0 /5
Very friendly team. Car 👍
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5.0/5
5.0 /5
Excellent professional service at short notice. The team went above and beyond with the customer care service they provided. Many thanks. Theresa Doherty
Verified User
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Apr 11, 2022
5.0/5
5.0 /5
Neil Wardle was really nice and easy to deal with. Phoned for a video tour of the car at around 1.30pm and the car was ready to leave the garage at 6.30pm with a deal done. Really nice to talk to and helped me getting to the garage by facilitating a lift from the train station.
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5.0/5
5.0 /5
Really helpful member of staff- simply found a vehicle elsewhere but would have happily come back
Verified User
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Apr 4, 2022
5.0/5
5.0 /5
Very helpful staff and well informed.
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4.0/5
4.0 /5
On the day of dropping my car off.. I was asked about having my car washed and vacuumed, which was free… I agreed too and when I came to pick it up the car looked awful!!! It had marks all over it like it had been sprayed and not washed off and the inside had never been hoovered with fluff/ bits on floor… I rang back when got straight home and was told sorry it could be due to not enough staff!!!! Orr they set off a disinfectant bomb inside?? I told Tracey that they should not offer a service if they can’t carry it out!! I had to wash the car my self due to it looking a mess… normally I don’t bother, and tbh I won’t again!!! Really what I should of done was go back in the office so they could see the car!!! But I need to get back….. I felt very let down with the situation… I have been a valued member over the years with yourself and never experienced anything like it be honest.. hope you can find out what went wrong …. Karen Greenough
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5.0/5
5.0 /5
Need a better system for forming up on delivery dates for overseas manufactured vehicles.
Verified User
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Mar 31, 2022
5.0/5
5.0 /5
Everything was good and I felt satisfied with the overall booking & servicing experience
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4.0/5
4.0 /5
As a Northern Irish buyer, who was buying somewhat remotely I think the sales person could have gave more detail in the video walk around instead of a brief overview of the vehicle. I was only informed at the point of purchase that the car i was purchasing was an ex VW management vehicle, not that effected the sale, but would have been a point which would have driven me to the sale quicker.