Lookers Volkswagen Blackpool
4.9/5
4.9 /5
734 Verified Reviews
Ashworth Rd, Blackpool, FY4 4UW, GB
01253 695555
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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734 Verified Reviews
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5.0/5
5.0 /5
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5.0/5
5.0 /5
Great communication and order status updates right through to delivery of vehicle, and then follow up call to make sure everything was okay. Much appreciated. Thanks.
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5.0/5
5.0 /5
Everything was done online as I work in the Middle East and it could not have been smoother. Thank you.
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5.0/5
5.0 /5
I knew Lookers provided excellent customer service because I have been there before but they managed to outdo themselves this time. I cannot believe how helpful, pleasant and polite every single member of the team is. I dealt with Scott who was brilliant. It was the day of 'no petrol' and he even arranged for someone to queue up to get petrol for me as I had to be back home for my granddaughter and he then gave me a lift home and brought the car round later on. I very much doubt you would get better service than that anywhere. It really made my day and was the icing on the cake of the whole experience. Thank you Lookers
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5.0/5
5.0 /5
Throughout our visits x2 to lookers Blackpool Initially 1st to look and enquire. Then to purchase our VW T ROC We received excellent service from Mr Neil Wardle He was friendly, knowledgeable, went out of his way to find our lovely car. He kept in contact between visits and was flexible with our appointment to collect our car. An overall pleasurable purchase experience. Your company should realise that you have a truly professional loyal talented salesman on your team. He is a credit to your company. I felt we got a good deal a purchase without pressure, and we’re truly looked after.
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5.0/5
5.0 /5
Lovely waiting area with coffee machine!
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4.0/5
4.0 /5
Lack of a courtesy car has become a disincentive. Home to dealer by car takes 20 minutes, by public transport 110 minutes so much more time is wasted when car service due.
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4.0/5
4.0 /5
I was informed the car needed two recalls . One was done and I was told the other needed a body shop (recall 50F5). I was given a telephone number to contact. I would have thought VW would have organised ALL this for me.
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5.0/5
5.0 /5
Paul and Scott went above and beyond to make sure I was happy. Couldn’t fault their service or attention to detail. More than happy. Thanks.
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5.0/5
5.0 /5
everyone i spoke to were absolutely brilliant n helped me find the right first car on finance for me. thank you richard and martin from blackpool team