Lookers Volkswagen Blackpool
4.9/5
4.9 /5
732 Verified Reviews
Ashworth Rd, Blackpool, FY4 4UW, GB
01253 695555
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
732 Verified Reviews
5.0/5
5.0 /5
Great. Saves time. Provide a great service. Never any concerns.

4.0/5
4.0 /5
See comments made before. All good. but in spite of checking in on line I still had to confirm details and re sign. No point in the check in on line request. Otherwise as efficient as ever. Thanks for the coffee.

5.0/5
5.0 /5
The whole experience was just brilliant

5.0/5
5.0 /5
I’ve always gone to Csilla every time I get a new car and she always finds me the best car and deal. She’s very informative and is happy to answer all my questions.

5.0/5
5.0 /5
The service I received was excellent from start to finish with booking in and updates on health check, MOT and major service.

5.0/5
5.0 /5
Friendly efficient service, no hassles at all.

5.0/5
5.0 /5
Very easy to use compared to the endless options on the phone All staff who I dealt with where very polite and helpful.

5.0/5
5.0 /5
very helpful and the app told us what was happening

5.0/5
5.0 /5
Staff brilliant, dealt with Holly who was very efficient Also Grace and the cleaner Julia..... fabulous customer service, well done and thanks

4.0/5
4.0 /5
Make more of an effort to make the experience special. It may be an everyday experience for the garage but not for the customer. I don’t think the PDI was ever done as it would have shown the faults(4) on the system with sensors and all 4 of wheels out of alignment.Valet wasn’t brilliant with dust all over dashboard and finger marks on the centre insole. I was a bit underwhelmed to be honest with the experience. I’ve had far better handovers. I know the preliminaries had already been done so there was little to do but the offer of a drink and a little small talk would have been nice. I felt rushed like the salesman had to be elsewhere.I asked if a recall had been done he didn’t know and asked how to get a space saver tyre and was told to go into any VW dealer and ask.