Usual excellent service. Very helpful and polite staff.
Verified User
•
Jan 26, 2026
1.0/5
1.0/5
I paid £250 deposit. I’m still waiting for it to be refunded
Verified User
•
Jan 2, 2026
1.0/5
1.0/5
Arranged to see a car 29th Dec Arrived and car brought around very efficiently and told Scott would deal be dealing with me all good Scott didn't have a clue, no idea about the car, told me I had till the 31st for the winter promon which was incorrect Then wasnt able to test drive appartently as it wasn't prepped? I asked what happens next? It will be ready for wed 31st and ill let you know No communication...... Apparently it's sold now Can you let me know what happened please as im still looking for a VW!
Verified User
•
Dec 10, 2025
4.0/5
4.0/5
Had to wait for VW Targa Demo to come in and drive was very disappointing - rough engine with a rattle on lhs
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
Informative and polite staff. Also very helpful.
Verified User
•
Aug 29, 2025
5.0/5
5.0/5
Scott was very friendly and provided First Class Outstanding Customer Service, test drive was excellent without any sales pressure which sets lookers Volkswagen miles apart from any other company, I would have no hesitation in recommending this company, unfortunately Lookers could not compete on price on a Lease deal as Scott explained which is understandable.
Verified User
•
May 22, 2025
4.0/5
4.0/5
Good engagement from team
Verified User
•
May 9, 2025
5.0/5
5.0/5
Lovely sales person. Knowledgeable about VW products. Only problem was with the T.ROCK automatic box 🤔 not responsive enough.
Verified User
•
Apr 14, 2025
5.0/5
5.0/5
We came to view a mobility car. Scott H was very helpful with everything we needed or wanted to know. The whole process was stress free and couldn't have asked for more
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Usual excellent service. Very helpful and polite staff.
Verified User
•
Jan 26, 2026
1.0/5
1.0/5
I paid £250 deposit. I’m still waiting for it to be refunded
Verified User
•
Jan 2, 2026
1.0/5
1.0/5
Arranged to see a car 29th Dec Arrived and car brought around very efficiently and told Scott would deal be dealing with me all good Scott didn't have a clue, no idea about the car, told me I had till the 31st for the winter promon which was incorrect Then wasnt able to test drive appartently as it wasn't prepped? I asked what happens next? It will be ready for wed 31st and ill let you know No communication...... Apparently it's sold now Can you let me know what happened please as im still looking for a VW!
Verified User
•
Dec 10, 2025
4.0/5
4.0/5
Had to wait for VW Targa Demo to come in and drive was very disappointing - rough engine with a rattle on lhs
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
Informative and polite staff. Also very helpful.
Verified User
•
Aug 29, 2025
5.0/5
5.0/5
Scott was very friendly and provided First Class Outstanding Customer Service, test drive was excellent without any sales pressure which sets lookers Volkswagen miles apart from any other company, I would have no hesitation in recommending this company, unfortunately Lookers could not compete on price on a Lease deal as Scott explained which is understandable.
Verified User
•
May 22, 2025
4.0/5
4.0/5
Good engagement from team
Verified User
•
May 9, 2025
5.0/5
5.0/5
Lovely sales person. Knowledgeable about VW products. Only problem was with the T.ROCK automatic box 🤔 not responsive enough.
Verified User
•
Apr 14, 2025
5.0/5
5.0/5
We came to view a mobility car. Scott H was very helpful with everything we needed or wanted to know. The whole process was stress free and couldn't have asked for more