Car was ready on time and parked in the showroom. I was shown the controls and the VW App was accessed. I was offered the demonstration of the parking system. Keith did an excellent job.
Verified User
•
Apr 2, 2024
4.0/5
4.0/5
Neil Wardle was very helpful and efficient and we sorted out the handover with minimal fuss. However the main system software was out of date and the maps for the navigation system were also outdated as a result. Neither had been updated since 2020. I feel when buying an approved VW it is fair to expect the software to be fully up to date. However this was resolved by the service team promptly along with another issue which I hope has now been fixed.
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
Brilliant, Holly was very helpful. Both problems on my car sorted under warrenty. Thank you.
Verified User
•
Mar 26, 2024
5.0/5
5.0/5
Happy staff made use feel welcome from the moment we walked through the door.
Verified User
•
Mar 26, 2024
5.0/5
5.0/5
Excellent service from arrival and handling over my car to receiving it back fully valeted after service
Verified User
•
Mar 26, 2024
5.0/5
5.0/5
Very easy to deal with
Verified User
•
Mar 25, 2024
5.0/5
5.0/5
Everything was ready for me when I turned up to collect the car.
Verified User
•
Mar 25, 2024
5.0/5
5.0/5
On arrival reception expected me to leave car all day. I wanted to wait. Fortunately I was fitted in thanks to Holly. I have used lookers for a long time . Excellent service to car and me
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Car was ready on time and parked in the showroom. I was shown the controls and the VW App was accessed. I was offered the demonstration of the parking system. Keith did an excellent job.
Verified User
•
Apr 2, 2024
4.0/5
4.0/5
Neil Wardle was very helpful and efficient and we sorted out the handover with minimal fuss. However the main system software was out of date and the maps for the navigation system were also outdated as a result. Neither had been updated since 2020. I feel when buying an approved VW it is fair to expect the software to be fully up to date. However this was resolved by the service team promptly along with another issue which I hope has now been fixed.
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
Brilliant, Holly was very helpful. Both problems on my car sorted under warrenty. Thank you.
Verified User
•
Mar 26, 2024
5.0/5
5.0/5
Happy staff made use feel welcome from the moment we walked through the door.
Verified User
•
Mar 26, 2024
5.0/5
5.0/5
Excellent service from arrival and handling over my car to receiving it back fully valeted after service
Verified User
•
Mar 26, 2024
5.0/5
5.0/5
Very easy to deal with
Verified User
•
Mar 25, 2024
5.0/5
5.0/5
Everything was ready for me when I turned up to collect the car.
Verified User
•
Mar 25, 2024
5.0/5
5.0/5
On arrival reception expected me to leave car all day. I wanted to wait. Fortunately I was fitted in thanks to Holly. I have used lookers for a long time . Excellent service to car and me