Cannot fault it. Quick and easy to use Very Friendly and Efficient Service from all departments encountered
Verified User
•
Apr 8, 2024
4.0/5
4.0/5
Very easy to use Excellent service but car was not washed and hoovered like they told me it had been.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Neil was fantastic , great customer service. Very friendly, kept me up to date at all stages of the process.
Verified User
•
Apr 4, 2024
5.0/5
5.0/5
Handover was very smooth and professional
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
Scott was very helpful
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
Car was ready on time and parked in the showroom. I was shown the controls and the VW App was accessed. I was offered the demonstration of the parking system. Keith did an excellent job.
Verified User
•
Apr 2, 2024
4.0/5
4.0/5
Neil Wardle was very helpful and efficient and we sorted out the handover with minimal fuss. However the main system software was out of date and the maps for the navigation system were also outdated as a result. Neither had been updated since 2020. I feel when buying an approved VW it is fair to expect the software to be fully up to date. However this was resolved by the service team promptly along with another issue which I hope has now been fixed.
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
Brilliant, Holly was very helpful. Both problems on my car sorted under warrenty. Thank you.
Verified User
•
Mar 26, 2024
5.0/5
5.0/5
Happy staff made use feel welcome from the moment we walked through the door.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Cannot fault it. Quick and easy to use Very Friendly and Efficient Service from all departments encountered
Verified User
•
Apr 8, 2024
4.0/5
4.0/5
Very easy to use Excellent service but car was not washed and hoovered like they told me it had been.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Neil was fantastic , great customer service. Very friendly, kept me up to date at all stages of the process.
Verified User
•
Apr 4, 2024
5.0/5
5.0/5
Handover was very smooth and professional
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
Scott was very helpful
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
Car was ready on time and parked in the showroom. I was shown the controls and the VW App was accessed. I was offered the demonstration of the parking system. Keith did an excellent job.
Verified User
•
Apr 2, 2024
4.0/5
4.0/5
Neil Wardle was very helpful and efficient and we sorted out the handover with minimal fuss. However the main system software was out of date and the maps for the navigation system were also outdated as a result. Neither had been updated since 2020. I feel when buying an approved VW it is fair to expect the software to be fully up to date. However this was resolved by the service team promptly along with another issue which I hope has now been fixed.
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
Brilliant, Holly was very helpful. Both problems on my car sorted under warrenty. Thank you.
Verified User
•
Mar 26, 2024
5.0/5
5.0/5
Happy staff made use feel welcome from the moment we walked through the door.