The process was quick and efficient, any questions I had were dealt with promptly
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
Effortless and straightforward.
Verified User
•
Mar 12, 2024
4.0/5
4.0/5
I liked the on-line tracking of the service
Verified User
•
Mar 11, 2024
4.0/5
4.0/5
It worked although the service receptionist could not access the system as I dropped of my cat. The staff and facilities are excellent and a genuine credit to VW with very little room for improvement. However, the rigid enforcement of a 0800 opening time does inconvenience people dropping cars off for service on their way to work. Most other garages open at 0730 to avoid the rush.
Verified User
•
Mar 11, 2024
5.0/5
5.0/5
Your sales staff were very good, friendly and professional. Especially Neil Wardle.
Verified User
•
Mar 11, 2024
5.0/5
5.0/5
excellent all round customer service from Neil
Verified User
•
Mar 9, 2024
5.0/5
5.0/5
Always great customer service, though I received 2 text messages from both ladies on the desk to say my car was ready, one before I picked up my car and one after.
Verified User
•
Mar 7, 2024
5.0/5
5.0/5
Easy to use. Service done on time and courtesy car given.
Verified User
•
Mar 5, 2024
4.0/5
4.0/5
Ease of booking and checking in was perfect. Car not hoovered well, back of car not touched
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The process was quick and efficient, any questions I had were dealt with promptly
Verified User
•
Mar 12, 2024
5.0/5
5.0/5
Effortless and straightforward.
Verified User
•
Mar 12, 2024
4.0/5
4.0/5
I liked the on-line tracking of the service
Verified User
•
Mar 11, 2024
4.0/5
4.0/5
It worked although the service receptionist could not access the system as I dropped of my cat. The staff and facilities are excellent and a genuine credit to VW with very little room for improvement. However, the rigid enforcement of a 0800 opening time does inconvenience people dropping cars off for service on their way to work. Most other garages open at 0730 to avoid the rush.
Verified User
•
Mar 11, 2024
5.0/5
5.0/5
Your sales staff were very good, friendly and professional. Especially Neil Wardle.
Verified User
•
Mar 11, 2024
5.0/5
5.0/5
excellent all round customer service from Neil
Verified User
•
Mar 9, 2024
5.0/5
5.0/5
Always great customer service, though I received 2 text messages from both ladies on the desk to say my car was ready, one before I picked up my car and one after.
Verified User
•
Mar 7, 2024
5.0/5
5.0/5
Easy to use. Service done on time and courtesy car given.
Verified User
•
Mar 5, 2024
4.0/5
4.0/5
Ease of booking and checking in was perfect. Car not hoovered well, back of car not touched