Neil had everything organised ready for an easy handover.
Verified User
•
Aug 29, 2024
5.0/5
5.0/5
Excellent service fro both Neil and Csilla. Kept us informed throughout the process.
Verified User
•
Aug 27, 2024
5.0/5
5.0/5
All explained very well, Scott came out to the car with us for a full handover.
Verified User
•
Aug 27, 2024
4.0/5
4.0/5
very professional and helpful
Verified User
•
Aug 26, 2024
5.0/5
5.0/5
TOO MUCH INTERFERANCE FROM THIRD PARTY SOURCES.I PREFER FACE TO FACE COMMUNICATION SEE THE COMMENTS I PUT ON THE OTHER VW SURVEY. REGARDING!!!!!!!!!!!!!!!!!!!! ORIGINAL TELEPHONE CALL TO BLACKPOOL WAS ROUTED TO NUMEROUS OTHER UK CENTRES BEFORE I LOST THE PLOT AND INSISTED DIRECT COMMUNICATION WITH BLACKPOOL Good atmosphere and sociability from walking in with the paperwork,to going home after the work was carried out.Already filled in the main???VW survey praising LIAM , HOLLY and GRACE .Thanks to you all.
Verified User
•
Aug 26, 2024
5.0/5
5.0/5
Just love the VW golf - always have 💙☺️
Verified User
•
Aug 23, 2024
5.0/5
5.0/5
Great communication and customer service from Scott.
Verified User
•
Aug 23, 2024
5.0/5
5.0/5
Vehicle was presented in an excellent way and the staff were very helpful. John Knight and the team were exceptional from our very first enquiry to the car collection.
Verified User
•
Aug 22, 2024
5.0/5
5.0/5
I found check in simple, but I still prefer to speak to someone when booking, sorry! I dropped the car off at 8am, I had arranged to leave it all day, however I asked the person on the service desk, Holly if I could have the car earlier as I had to travel back to Manchester. The car was ready for 1pm and I was able to travel back to Manchester and avoid the traffic
Verified User
•
Aug 22, 2024
5.0/5
5.0/5
service great as usual, my only complaint being unable to contact lookers Blackpool direct due new system of communication recently installed
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Neil had everything organised ready for an easy handover.
Verified User
•
Aug 29, 2024
5.0/5
5.0/5
Excellent service fro both Neil and Csilla. Kept us informed throughout the process.
Verified User
•
Aug 27, 2024
5.0/5
5.0/5
All explained very well, Scott came out to the car with us for a full handover.
Verified User
•
Aug 27, 2024
4.0/5
4.0/5
very professional and helpful
Verified User
•
Aug 26, 2024
5.0/5
5.0/5
TOO MUCH INTERFERANCE FROM THIRD PARTY SOURCES.I PREFER FACE TO FACE COMMUNICATION SEE THE COMMENTS I PUT ON THE OTHER VW SURVEY. REGARDING!!!!!!!!!!!!!!!!!!!! ORIGINAL TELEPHONE CALL TO BLACKPOOL WAS ROUTED TO NUMEROUS OTHER UK CENTRES BEFORE I LOST THE PLOT AND INSISTED DIRECT COMMUNICATION WITH BLACKPOOL Good atmosphere and sociability from walking in with the paperwork,to going home after the work was carried out.Already filled in the main???VW survey praising LIAM , HOLLY and GRACE .Thanks to you all.
Verified User
•
Aug 26, 2024
5.0/5
5.0/5
Just love the VW golf - always have 💙☺️
Verified User
•
Aug 23, 2024
5.0/5
5.0/5
Great communication and customer service from Scott.
Verified User
•
Aug 23, 2024
5.0/5
5.0/5
Vehicle was presented in an excellent way and the staff were very helpful. John Knight and the team were exceptional from our very first enquiry to the car collection.
Verified User
•
Aug 22, 2024
5.0/5
5.0/5
I found check in simple, but I still prefer to speak to someone when booking, sorry! I dropped the car off at 8am, I had arranged to leave it all day, however I asked the person on the service desk, Holly if I could have the car earlier as I had to travel back to Manchester. The car was ready for 1pm and I was able to travel back to Manchester and avoid the traffic
Verified User
•
Aug 22, 2024
5.0/5
5.0/5
service great as usual, my only complaint being unable to contact lookers Blackpool direct due new system of communication recently installed