Very pleasant, friendly staff

I have used lookers Vw Blackpool for many years the team there are 5 star wouldn’t use any where else for a new car or service

When I booked the car in for a service I said I wanted to bring it in early so I could have it back by lunchtime. When I arrived I was told it was booked in "all day". But the chap on reception said as I was one of the first to arrive it would be done early. When I arrive to collect it 2 hours later it hadn't even been started! I had to wait another 2.5 hours, more than 4.5 in total!!!

Happy with feedback and updates, and with service-related discount on a new wiper blade bought soon after the visit.

All of the above would cover these questions Thanks a lot

The salesmen was helpful and understanding

Very friendly and professional staff

Fault with headlamp and under warranty, dealership tried to accuse me that it had been damaged/hit by another vehicle. but it had not been video surveillance watching the car and footage checked. Then they said the bumper had been pushed in. When I checked this wad only once it had been in to have to timing belt done and after that visit it was not like that before it went in.

This is the fourth (and last) survey request I have completed regarding my recent purchase. Enough is enough don't you think?

Full marks to Neil Wardle for all his help.