Super service very efficient and helpfulFirst rate and fast service
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
Neil Wardle had a very professional customer service focus. He was very efficient in researching my query and is continuing to source the new vehicle that I could be interested in.
Verified User
•
Jan 1, 2024
5.0/5
5.0/5
Lovely staff very helpful and polite
Verified User
•
Jan 1, 2024
5.0/5
5.0/5
Quick, easy and pain free. I was updated on progress frequently and
Verified User
•
Jan 1, 2024
5.0/5
5.0/5
Car was clean and tidy. Neil was able to answer any questions we had.
Verified User
•
Dec 29, 2023
5.0/5
5.0/5
scott couldnt help enough
Verified User
•
Dec 29, 2023
5.0/5
5.0/5
Easy to follow and updateEverything was handled in a very professional way.
Verified User
•
Dec 29, 2023
5.0/5
5.0/5
They made the the hand so easy
Verified User
•
Dec 29, 2023
5.0/5
5.0/5
Liam was helpful, understanding and patient while being speedy and efficient to resolve any queries.
Verified User
•
Dec 28, 2023
5.0/5
5.0/5
I was offered a manual courtesy car, but when the day came, only automatics were available. I haven't driven an automatic car for decades, and felt nervous about driving someone else's, especially one with a lot of animated displays, and screens for apparently everything ! My car is old, and very basic ... A pleasant young man was provided to drive me home and pick me up again when my car was ready.I always feel looked after well.I brought my car in because I was afraid the brakes were binding, something which had also been noticed by a rare back seat passenger.The technician could not find a problem, and took the car out for a road test, again being satisfied that there wasn't a problem.He also alerted me to a couple of things to keep an eye on, and reminded me of a job I shall be booking my car in for in the new year.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Super service very efficient and helpfulFirst rate and fast service
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
Neil Wardle had a very professional customer service focus. He was very efficient in researching my query and is continuing to source the new vehicle that I could be interested in.
Verified User
•
Jan 1, 2024
5.0/5
5.0/5
Lovely staff very helpful and polite
Verified User
•
Jan 1, 2024
5.0/5
5.0/5
Quick, easy and pain free. I was updated on progress frequently and
Verified User
•
Jan 1, 2024
5.0/5
5.0/5
Car was clean and tidy. Neil was able to answer any questions we had.
Verified User
•
Dec 29, 2023
5.0/5
5.0/5
scott couldnt help enough
Verified User
•
Dec 29, 2023
5.0/5
5.0/5
Easy to follow and updateEverything was handled in a very professional way.
Verified User
•
Dec 29, 2023
5.0/5
5.0/5
They made the the hand so easy
Verified User
•
Dec 29, 2023
5.0/5
5.0/5
Liam was helpful, understanding and patient while being speedy and efficient to resolve any queries.
Verified User
•
Dec 28, 2023
5.0/5
5.0/5
I was offered a manual courtesy car, but when the day came, only automatics were available. I haven't driven an automatic car for decades, and felt nervous about driving someone else's, especially one with a lot of animated displays, and screens for apparently everything ! My car is old, and very basic ... A pleasant young man was provided to drive me home and pick me up again when my car was ready.I always feel looked after well.I brought my car in because I was afraid the brakes were binding, something which had also been noticed by a rare back seat passenger.The technician could not find a problem, and took the car out for a road test, again being satisfied that there wasn't a problem.He also alerted me to a couple of things to keep an eye on, and reminded me of a job I shall be booking my car in for in the new year.