My car came into the dealership as a breakdown and instead of a repair I decided to go down the new car route, still amazing service from Scott Young and John Knight. I picked my new car up yesterday and I’m delighted.

No

Excellent service and a really good deal

get rid of the centralized form of booking which operates from NEWCASTLE, the operative did not have a clue nor could he speak the Kings English well at all. I had to drive ten miles and book my car in at the dealer ship personnaly

Very helpful and friendly

Expensive for repairs I find otherwise I would you use you more often.

Scott Young was incredibly helpful throughout and was able to answer every little question. I would highly recommend to friends and family.

Disappointed that there was not a full manual supplied with the electric car. More information in respect of the on board computer would have been very useful.

The system is geared to servicing. There appears little contingency for breakdowns, although I am more than satisfied with the outcome it was a case of fitting me in. The call centre only appear to have access to new car sales info and not used car details, I was initially advised that my warranty had expired? The earliest appointment I was offered was 15march at Preston. A promised call back was never received.