Dave in service was extremely helpful & understanding. another person in service was a bit officious.

Good thanks

LOOKED AFTER REALLY WELL. GREAT STAFF SO FRIENDLY AND POLITE .

Good contact good work pleasant staff As it should be

Scott Younger was brilliant. Excellent service from the moment I walked in the door. Made the process very easy and I’m really happy with my new car.

Even though we are waiting for a payout from our insurance the team were very helpful and with their help we have now chosen the type of car which will be best for us.

Both Scott and Richard were very helpful during the visits I made to Lookers at Blackpool.

There could be more detailed explanation of what is covered by the extended warranty you get on the vehicle when you are buying the vehicle, and explain what is not covered. I was informed on the service I just received that the rear pads and discs were worn and needed replacing, now I understand the pads wearing but I did point out that the rear discs were worn when I brought it back as I had a problem with a vibration which was sorted. This was just after I had bought the vehicle. So I thought paying for the pads was fair but as I had mentioned the disc wear I thought that should have been covered by volkswagen.

I carried out the purchase by phone, after being contacted by Scott about the possibility of changing car earlier than planned. The deal was agreed with the help from Scott and Richard. This is the third car bought this way from Looker’s, just brilliant service with no pressure sales. Thank you

Very professional and as always customer focused. Thank you.